The withdrawal did finally arrive, in full. However, problems with withdrawals (and deposits for that matter) with FXDD have happened far too often and so I will not be using them any longer.
I hope they do not as well. Banks in my country were closed today so I will see what they say tomorrow. Since FXDD took two weeks to send it in the first place, if they get it back that will be two weeks to receive it and two weeks to send it back. I do not know why they take so long. If I...
I have an update. It took the money two weeks to arrive at my bank but FXDD Malta did send the withdrawal. Unfortunately, there is something wrong with the transfer, it was not done correctly, and has been sitting in limbo in the intermediary bank in the US for a week. And I have no way to get...
I will. I misspoke about the length of time, probably because I was so pissed off at them. To make a withdrawal, you have to fill out a form and email or fax to them. Stupid. They kept rejecting the form. First they said that they wouldn't accept my signature because it was stored on my...
After three weeks of asking, they have responded and said that they are in the process of refunding my money and that it may take up to 7 business days to receive it. Now on day 3 of 7, so we'll see if the refund is actually on its way or they are just buying more time. Regardless, I will never...
I have been trying to close my accounts with FXDD Malta for some time now (more than two weeks). First of all, the withdrawal process is needlessly tedious. You have to download and sign a form and then email or fax back to them. They will refuse it if you use your computer to sign the form...
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