Ok tkank you, I've read it and I see my mistake - I wasn't quite nice in my first mail. I got little emotional. But now I send them official complain in official complain form and I hope I stayed objective. Now I wait for response :)
Finally, I did it. Attached file consist of transactions 2020-2023.
I couldnt download it via MT4 or 5 - there is no way to connect MT with plus500 account.
My account is located in Plus500CY Ltd in Cyprus.
So far I didn't write anything to Plus500 customer service after reciving last mail
Last try. Right now I try to attach pdf files from my phone as computer upload failed, if this fail I will need your help why I cant't upload .pdf files. Im really sorry for this spam.
I don't know why I can't attach files, I upload them correctly, but after hiting "Post reply" they just don't show.
I didn't answered to last email from Plus500
Oh Im really sorry, this is misunderstanding. I haven't send them any report. I just wanted to attach files to my previous post, but it failed. I will attach it now.
Hello again, I just received answer from Plus500.
"
WITHOUT PREJUDICE – A/c: 140947076
We have undertaken a review of your file and trading records which indicates that your trading activity/strategy is classified as “Scalping”.
The term “Scalping” is defined in the Client User Agreement as...
Dear friends, I have issue with Plus500. Last night I've accumulated quite big amount through Bitcoin options. I wanted to withdraw part of money today, but I noticed that withdrawal options are blocked. I contacted with customer service as suggested, they said that my account need veryfication...
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