Great explanation. However I don't think that the problem lies on understanding rollovers. They claim they have lost money, on plus500 we don't see a "swaps" tab in the closed positions. Plus500 email response to them left a question about why the futures contract was June and not May (Shouldn't...
I will start by saying that I didn't have any position during this event and I'm not sure if this is a scam or just dishonest contract writing.
So, on 17 April 22h the oil (WTI) is at $19 and quoted as well by plus500 at $19. Next hour its quoted by plus500 at $26.
Apparently, some folks at...
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