Recent content by Rick Patterson

  1. R

    Resolved - Warning against www.eztrader.com

    Hi Top1000, As far as I understood, due to lack of cooperation from your end we were forced to take legal actions in order to resolve this issue.
  2. R

    EZTrader support channel

    Hi Kevin (top1000), As far as I understood, due to lack of cooperation from your end we were forced to take legal actions in order to resolve this issue.
  3. R

    EZTrader support channel

    Hi Supahfish, Your withdrawal request has been approved, you'll get the money in the next few days :)
  4. R

    EZTrader support channel

    Hi Supahfish, What's the email address you've registered to EZTrader with?
  5. R

    EZTrader support channel

    What do you mean by false promise? If your bonus has been canceled, and you've send all the required documents, you should get the money within a few days.
  6. R

    EZTrader support channel

    Hi all, As promised, the suspension is over and our regulation has been reinstated. Following is the official CySEC announcement from their site...
  7. R

    EZTrader support channel

    Hi all, Please rest assured, the reason for this suspension is purely bureaucratic, we fully expect it to be resolved shortly. There was a misunderstanding between our company and CySEC regarding the sending of some reports and their timing, that's it. I'll update here immediately when the...
  8. R

    EZTrader support channel

    Hi Ferdinand As an EZTrader representative I can only speak on EZTrader behalf. OptioNavigator is just one of many companies in the binary options market that EZTrader is working with. EZTrader is a reliable and a secure platform which is regulated in every EU country. Regarding the bonus policy...
  9. R

    EZTrader support channel

    You are welcome Gazgits, that's the main reason I'm here - To keep in touch with our traders.
  10. R

    EZTrader support channel

    Hi Gazgits, As I've understand from our support team, the problem was an honest mistake from one of our employees which thought that the expiration date was 7/8 when it was actually 5/8. Of course we take full responsibility for that, and extended your expiration date.
  11. R

    EZTrader support channel

    Hi Gazgits Please post here the mail address you've registered to EZTrader with. You can also send it my mail: rick@eztrader.com.
  12. R

    EZTrader support channel

    EZTrader is fully authorized in all EU countries. You can see it for yourself under the name of WGM: Belgium - Beleggingsondernemingen die ressorteren onder het recht van een andere Lid-Staat van de Europese Economische Ruimte en die het voornemen hebben meegedeeld om in België...
  13. R

    EZTrader support channel

    Mr. "Joa" As I said - If the process was violating the law, the regulator would have informed us. That's all that matters.
  14. R

    EZTrader support channel

    Hi Joa, I'm no lawyer but as far as I know, regulation and anti-money laundry laws does not require for you to send verification documents for deposits, as it does not require that for any online shopping. On the other hand, it does require you to send the documents when you are receiving money...
  15. R

    EZTrader support channel

    Hi Sevrin All the information about the withdrawal process is written in the T&C: Binary Options | EZTrader.com | Terms and Conditions. And as I said, the verification process is a requirement of the regulation and anti-money laundering laws. Of course we would have preferred to simplify every...
Back
Top