No, I didn't mean to say that they are dishonest :) I just mean that if and only if you see problems that have to be resolved with tech support help, it may be suspicious. But I haven't noticed any red flags in kiexo.com, at least yet.
If there are reasons to contact technical support, then not everything is transparent and understandable. There are no ambiguities in the work of kiexo.com.
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