You can find attached a version of july 2016 of the account terms where you can't find the story of asking them before using an ea.
But... the document has no date.
I made some mispelling errors. My text corrected:
I have received an email of Berndale saying that they have cancelled all my trades because of the use of an EA. They sent me the extract of their legal document (account terms) where it is written that you must have their authorization before...
I have received an email of Berndale saying that the have cancelled all my trades to to the use of an EA. They sent me the extract of their legal document (account terms) where it is written that you must have their authorization before using an ea however it 's the breach of the agreement...
Indeed, an new account was created on a new server and the money was transferred (after I requested a withdrawal ?). Anyway, I sent the form to withdraw my money. .
Warning alert for me: when I want to connect to their mt4, I'm told that my account has been deactivated. 4300$.
I've written to them. No answer. I'm going to lodge a dispute at the australian ombudsman.
I managed to withdraw my money two weeks ago (3k USD).
I emailed the guy who is the contact of Direct FX for the FOS. How to have the data about this contact ?
Browse http://www.fos.org.au/resolving-disputes/before-you-lodge-a-dispute/#id=member-check ,
* click on "Check that your financial...
I didn't report the incident to the FOS. I emailed the guy who is the conact of the FOS for Direct FX. See post #20 to see how to have the data about the contact.
When you browse http://www.fos.org.au/resolving-disputes/before-you-lodge-a-dispute/#id=member-check ,
* click on "Check that your financial services provider is a member of FOS"
* search for direct fx
* look for the data for Direct FX Trading Pty Ltd.
You'll have the name of the contact of...
I made a withdrawal request and it wasn't processed.
I have contacted the complain contact at the page http://www.fos.org.au/resolving-disputes/before-you-lodge-a-dispute.
The guy said that he wasn't aware of my issue.
Anyway the withdrawal was processed a few hours after I contacted him.
As...
Gcmfx declared itself bankrupt (see the text on their website:
Dear Customers,
Gallant Capital Markets, herein referred to as “the Company”, announced on Friday, April 14th, it has commenced a formal proceeding to restructure its balance sheet to better position itself for future opportunities...
Gcmfx declared itself bankrupt (see the text on their website:
Dear Customers,
Gallant Capital Markets, herein referred to as “the Company”, announced on Friday, April 14th, it has commenced a formal proceeding to restructure its balance sheet to better position itself for future opportunities...
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