No the company @ExnessOfficial
Failed to return my full balance, rather return my equity and i complained i am not satisfied with that decision as i have open position which there server difficulty they admit caused it, now instead of exness to refund my full balance in my favour, they did not...
@ExnessOfficial I was trading and hedging dint close my positions, a case you will not tolerate if it was an error from my side, if you return my equity what about my positions? The funds were not loss because it was an error from your server, so you lost nothing and compensate nothing, how...
They keep saying that they will communicate with specialist and thats the decision they take, to only return equity, a decision in there favour of course, i told them if you are returning my equity return my positions but they remain mute, i said if u cant get my positions then i want my full...
@ExnessOfficial still muted as they know what has been done to me is at there best interest and the support is not taking any fast action, its totally not right.
@ExnessOfficial its been days yet i have not received any feedback from your support, i have contacted online support but they keep saying under investigation, what is left to investigate after yiu confirmwd a technical difficulty cost me my positions,
Currently you refund my equity as of...
@ExnessOfficial please do adhere to return my full balance as that technical server error wasn't mine, I will not be held responsible, account for or liable for any losses occurred on my account as a result your server technical difficulty and server glitch , as the same way you are not liable...
Today @ExnessOfficial @FxMaster today they admit to the technical glitch and refunded
3,324.8 USD instead of 4112.49 USD for my first account
And 4,193,434.46 NGN instead of 5,041,645.8 NGN for my second account
I want a full balance refund as that technical glitch was not my fault and I have...
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