Recent content by swingpips99

I’ve lost my patience with their customer service and withdrew my funds. They are always short-staffed and have to continually apologize. They refused to address my inquiry in an honest manner and only provided an inept response. Their customer support (Natalie) responded to my snapshot by...

I had done so this past Tuesday.

Showing bid/ask spread that she conveniently ignored. Tread carefully with OANDA everyone. I may be missing something but it seems they are either aloof or willfully deceiving.

Customer Support replied and the response was worse than expected: 'Case Number: 00820589 Case Subject: Fwd: AUDUSD Short - Hit TP but Unaccounted for by OANDA Broker Thank you for contacting OANDA. We apologize for the delay on this matter, we understand your inquiry concerns a take profit...

FxMaster, Oanda informed me earlier this week they would provide an answer by today. Before advising me they would reply this week, they told me it would be addressed within 3 business days, which was last Monday. That being said, I’ve still received no answer. Moreover, when there have been...

Thanks FXMaster.

Hi all, Currently trying to reach out to an OANDA Client Experience associate to ask them why a recent position taken on January 3rd, 2019 00:23:32 (MT4 server displays Cairo Time) did not execute upon hitting Take Profit at 00:39:00 Cairo Time/17:39:00 EST. I had sent them 2 emails last week...

Alfonso, Please reach out to your team to provide an explanation to a post I made addressing a trade that was not executed on 1/3/19. After emailing your employer twice and speaking to two representatives via phone and chat, they have not provided a response. Looking forward to hopefully...

Hi all, Currently trying to reach out to an OANDA Client Experience associate to ask them why a recent position taken on January 3rd, 2019 00:23:32 (MT4 server displays Cairo Time) did not execute upon hitting Take Profit at 00:39:00 Cairo Time/17:39:00 EST. I had sent them 2 emails last week...