And how we can we verify any clients when they use fictional names and leave no information in these posts. As discussed, stop allowing random people to post random things and the problem is solved.
Stop forcing a company to take ownership of random posts on a random message board.
FPA Forums...
Why are you moderators allowing such useless posts on this board. They don't provide any relevant information in their posts just "I am not getting my money" Maybe a transaction # or email would assist service teams in reviewing this. It's deplorable the kind of moderation this site receives...
We are still waiting for you to respond to us. For someone who was so keen on posting your issues, when we respond you are silent for days. This is typical behavior from people trying to steal from us.
Notice how now no one replies to anything. Moderators here need to do a better job at screening these "concerns"
This has happened multiple times on this forum and it is poor practice. Arbitrage trading is illegal and toxic deal flow. It is not allowed. All these 'traders' depositing 30...
Every time someone tries to cheat our brokerage they come on this site and complain they aren't getting paid. From now on we will not be answering these requests as they are not legitimate.
We currently have a withdrawal time line of 20 business days. This does not include weekends or holidays. Based on the current request of November 7 and November 8th we have a total of 10 business days. We have also reached out to this user in DM and requested their email address so the team...
Yes we are working over the next several weeks to clear the back log. We are re-structuring the pamm system to make it private so that this does not happen again.
This is very inaccurate. Our platform has grown exponentially over the last year due to the popularity of the PAMM system. So we are in the process of training staff to understand the systems and respond to timely inquiries.
Funds are placed on "hold" so that as we process transactions a...
We must move funds from liquidity through our banking partners then send the funds to exchangers. due to the current risk of insolvency with exchangers we are being very cautious at this time. So we acknowledge transactions are taking a little longer.
We also will be removing smaller...
Thank you for your honest feedback. We did have complications with our offshore banking partner which was out of our control. They lost their transfer bank so wires were delayed. We have since resolved that issue and still process wire transfers and aim for the banks to have them reach your...
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