Recent content by ThinkForex

Hi Tote, Your last post was blank apart from a quote, I have not seen any emails from you on our support email box. Could you please PM me or post a message on my wall with the ticket ID that you received when you emailed us? Thanks, ThinkForex

Hi Tote, Thanks for your email. Could you please email support@thinkforex.com or contact us via our Live Chat so we can get this resolved for you? Please note that wire transfers normally take 2-5 business days (not including weekends) to process depending on your location and the bank...

Dear Traders, Please be assured that we monitor pricing from our liquidity providers and in any instance that an off quote affects a live account holder, we take proactive steps to correct and credit any trades affected. This often happens before clients are aware of any issue. Clients are...

Hi Dji, Thanks for your post, and apologies for the late response. Please be assured that we proactively monitor pricing from our liquidity providers and take steps in any instance that an off price impacts a live account holder. If any traders have an issue with their trades, please email...

Hi Anthony, Thanks for your comments, yes it could be an idea for us to update that page You also found the right listing under the ASIC register, we haven't yet announced this as it is quite a recent update. I've also got our technical team to review the spike that was highlighted on our...

Hi Rasfi, This spike was an error on our charts, I have forwarded this to our technical team who will correct this. Please in future email us at support@thinkforex.com to notify us of any issues you have. We would appreciate it if you would correct your review on our page to reflect this...

Hi Darshan, We sincerely apologise for the delay in your withdrawal. You should have received notice last week that the funds that had been returned to us have been dispatched to your account. Please feel free to call us on +64 9 909 7850 if you wish to discuss this matter further...

Hi Everyone! ThinkForex is excited to announce the partnership of BeeksFX VPS and ThinkForex! You can now receive a free VPS hosted by BeeksFX in London, just by opening and trading a ThinkForex account! This has 2 m/s latency to our main trading server in London, so you can be assured of...

Server Interruption Dear ThinkForex Clients: We recently experienced a targeted Denial of Service outage on our primary Hong Kong data center starting at approximately 07:30 GMT. The outage was intermittent and now has been identified and resolved. If you experienced any negative account...