Recent content by Thomas72

Hi guys, Sorry for taking so long to update this thread. The bottomline is they closed my account and kept all my money :(. I filed a complaint to https://www.econsumer.gov/en/FileAComplaint#crnt. Creditcard company couldnt do nothing, they just advised me to talk too my bank which i havent...

Ok guys, its been a while since updated. So i had to agree to the brokers proposition about 3k now and the rest after i traded the required lots. The reason is that they have gave me a bonus, i thought this bonus was from my account manager for blowing my first account. I waited for a month now...

They called me like 10 times today and sent me a couple of emails saying their Finance department been under heavy load. I spoke to a guy named Jason, since Boris my account manager been in an accident. They basicly offered me half of my deposit now and the rest after i traded 75 lots, since i...

Maybe i should have, but ive requested my first withdrawal on the 2nd of July. The deposit i made was on 8th of Mars, so it should still be within reasonable timeframe right?

I have sent them one final mail, before escalating this matter. Hi, I have given you enough time to respond about my withdrawal, I want to see my request accepted before Monday 30/7 If not I will start a cashback case with Mastercard and filing a case of fraud with the UK, Estonian and Israeli...

It doesnt look like they have any support for live chat :/, at least i coulnt find any.

Hi all, Im not getting any response on my emails any more, what is the next thing i can try? Regards\Thomas

Sent one today as well. Hi, I sent you an email on Tuesday, wondering if you had time to check on this. Could you please take a look at this ASAP please, its been quite some time since I requested my withdrawal. Regards\Thomas

Sent them a little reminder today. Hi, Have you had time to check on my withdrawal request? Regards\Thomas

Not yet, will let you know as soon as i hear something.

Got an email from the broker yesterday, see below. Dear Thomas, We are currently checking what kind of amount can be released from your account,ignoring the credit that has been given by the company itself, We will contact you again shortly with an answer.

Will do guys that guys, thanks for all the advice. Have used the link you sent oscarra and sent an invitation to all the listed emails there. Will give them this week to respond. I am keeping you updated if something changes/happens.

Thanks FxMaster :) My account number is 9129158, i have also sent them an email as shown below. Hi, I am sending you an invite to join and continue the discussion, hopefully we´ll find a solution that works for us all...

I want to start by saying thanks for taking time in this guys, for noobs in the markets you are invaluable. Want to try to get my deposit and winnings back before using chargeback. I will use it as a last resort since i will only get my deposit back not my profit right?

17-07-20 i deposited $500 with my debit card 2018-03-08 i deposited €5500 from my credit card They actually wrote an email today declining my withdrawal based on i recieved bonus, which i didnt ask for but was given by my account manager when depositing the €5500 since he lost my initial...