Recent content by vanwambekeseppe

I'm shocked! Well atleast i know for sure they are scammers now. I contacted my bank and they said no one from xm.com contacted them.

Well i'm starting to go crazy. It has been 12 days now since i have had an email from them or a response. I feel completely ignored and i can't even see or understand why it takes more then a month to process my withdrawal. I have provided them everything they asked for. I have even provided...

Still waiting for them for their extra 'verification' method. No one is answering me from their side, last email i received from the financial risk departement was 8 days ago. This is taking too long, i have provided somany proof from my side. If i didn't post this thread, my account would be...

Still ignoring, i'm sick of this ****!

I'm losing my patience. When i tell them in the email that there is nowhere stated in their client agreement that they can hold my balance for this 'verification'. They just ignore me. I can't wait anymore, i just want my money!

Yes i know, i have already filed a case. But the moderator is waiting for their reply. So i guess i will have to wait now.

Ok so they emailed me this yesterday: Dear Sir, Please find the Acquirer Reference Number (ARN) for the refund: 15276326366001956580609. Please contact the bank using the number provided. The issuing bank is able to trace the refund transaction. Once you trace the funds we need a Statement...

Ok they still keep on asking the verification amount, which i clearly didn't get. So i'm making a fraud case.

Today i was contacted by my account manager and she said she is sorting out this issue with the risk departement. If i do not receive my funds, what should i do?

My account number is 17058460. I have sent multiple emails to the financial risk or my account manager to contact me. But i keep getting ignored. I request that my money gets sent back and i don't want to have anything of me on this dirty company. I'm disgusted of this company actions.

I have said the same, i have provided them this link. But they are ignoring me now.

So i would like to explain my situation and warn you guys that xm.com is not wanting to pay me out. I have deposited 3000 euro on 28/12/2016, i made a good profit of 9000 euros. And after a few days of my deposit i received 2 emails. One asking my credit card copies and another one saying that...