Yes Pharaoh.. the broker has the responsibility too.. not just excuse behind the technical error problem which they can not proof if its real technical problem and point the finger to LP error.. i dont think its fair business for the clients... just not reccomended for kind of type these broker...
yes i agree they should notified the clients if its technical error either the client has trade the pair or not...but if they dont notified the client i assume it's not technical error...just like the CHF events..the brokers notified client right away... +-200 points spike is not just off quote...
Thank you for your opinion..if it cause by technical error isnt it the broker suppose give notification to client via website or email before client complaints just like when the CHF events?and is it possible it happen only to some their clients and some pair only? what our rights as clients...
did it.. i am sorry forget to upload the SS email with the support....they said it only happens to some of they clients and only happen in pair GBP JPY..is it possible??? i dont think +-200 point spike just technical error problems..
Hi
My nama is rangga from indonesia, i have been trade live with them more than 2 years..here my review
it happened on 18 april 2016 an hour before newyork closing.. there +-200 point spike and it dissapear on the next afternoon...there are no error notification on the website or email before...
Hi
My nama is rangga from indonesia, i have been trade live with them more than 2 years..here my review
it happened on 18 april 2016 an hour before newyork closing.. there +-200 point spike and it dissapear on the next afternoon...there are no error notification on the website or email...
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