I got this email on friday after I asked them to close that "strange" leftover 0.55 out of 0.1 trade that I couldn't close:
"Dear Vitaliy,
Thank you for your letter.
This is to let you know that our preliminary analysis indicates that there might be a technical problem. Therefore, your...
Thank you for taking your time and looking at it Dkami.
Judging by the message that I got from broker I had a 0.10 lot
"Dear Customer,
Please be hereby advised that your trade No.XXXXXX has been closed partially (0.45 lots out of 0.10) at the price 33.638."
Here I made a...
UPDATE: Good news for me at least:
"Dear Customer,
This is to let you know that the mentioned orders have been successfully voided.
Best Regard"
I just checked my ECN account and the money is back, seems like they really did have some technical issues. I'm so glad this is over, since the last...
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