Recent content by waynet

Well I am pretty stoked to inform that Pepperstone refunded the losing trades caused by the outage. The only part that I am still a bit worried about is the fact that "Pepperstone" have never contacted me to let me know there was an outage. If I was still asleep at the time of the outage I would...

Yes, I am able to access live chat but not at the time of the outage if that was your question.

In the past two weeks I have experienced complete outages from Pepperstone. The first time this happened I couldn't even contact them on their secure web site. (I have copy of pings to prove) I was getting quite distressed as I had live trades open and no idea what was happening. Then again last...

I joined Pepperstone a few weeks ago, and since then I have experienced several outages. The last outage being last night around 1.00am Eastern Australia time. (14/08/17) Pepperstone have admitted the outage only when I confronted them, I am in the process of trying to retrieve loss funds...