Recent content by WinnersEdge

  1. WinnersEdge

    Winnersedgetrading doesn't deliver and take money

    Hello Ronaldo, Thanks for your reply. First of all, we offer services and products were we are experts at, focused on helping our customers to excel in Forex Trading. The emails attached were sent on the same day of your email (4/26/2017) in order to address the inconvenience you initially...
  2. WinnersEdge

    Winnersedgetrading doesn't deliver and take money

    Ronaldo, We thank again you gave our services a try and as any person who approaches to us, you deserve our best attention and respect. Your email was answered on the same day (4-26-2017), please find the emails attached. As mentioned to you before we have the original emails and a copy was...
  3. WinnersEdge

    Winnersedgetrading doesn't deliver and take money

    Ronaldo, We have to follow our policies. We processed your refund petition in the best possible way, that’s why your payment from June 9th 2017 was refunded. Unfortunately we can’t refund you a payment from May 9th 2017 since your argument does not apply this time. Our customers are first for...
  4. WinnersEdge

    Winnersedgetrading doesn't deliver and take money

    Ronaldo, Thanks for your response. Our system automatically replies our customers and anyone who reaches us, with a message confirming that we received your email and that the next contact will be within 24 hours. Your emails from late 4-25-2017 and 4-26-2017 were not ignored, since we...
  5. WinnersEdge

    Winnersedgetrading doesn't deliver and take money

    Ronaldo, Thanks so much for giving our service a try. Our goal is to have a great product and great service. Remember we have email, live chat as well as phone support. Let me answer these one at a time. 1st complaint (I did not get anI did not get any access or login information or a link...
  6. WinnersEdge

    Resolved - refund claim from winners edge trading

    Thanks for reaching out regarding this matter, you have qualified for a full refund and we are currently processing it now, you should receive it in 3 to 5 business days.
  7. WinnersEdge

    Resolved - Winner's Edge Trading - no refund after more than 5 months

    Hello, thank you for opening this case and being willing to update. I know it can be difficult to understand, but we did have some challenges in terms of our processing capability. We didn't expect to have to make customers wait for the promised refund, but we certainly would never plan to go...
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