Hello,
Thank you for your patience with this matter, we found the issue was there was no XRP destination tag sent with this transfer thus the funds went to into a main wallet and did not get allocated to anyone. The tag tells the system how to direct the funds. If your XRP wallet supports...
Hello,
Happy to resolve this, we just need more info. We did not see a support ticket regarding this with more details. Please post the XRP TX id or send it to us in a ticket via support@xbtfx.io if you don't want it shown here.
Thank you
Attention: It has been brought to our attention that there are several Telegram Groups going by the name of XBTFX or "XBTFX FOREX TRADING". These groups are NOT associated with XBTFX LLC / XBTFX.io in any way. These groups are run by fraudsters in hope you send them funds.
XBTFX does not...
Hello IrwanI,
Our CFD liquidity provider disabled XRP margin trading when the XRP SEC suit started. This is a choice out of our hands, and we don't agree with the choice by the provider. It's possible our liquidity provider was sourcing liquidity from one of the US margin exchanges to make...
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