Caya.com Review

caya disabled my account by saying that I lost all my money in deals while I am sure I didn't leave any deal open.
no body answers my calls or e-mails, and I don't know how can I get my money back.
anybody can help!!!!

Hi
I opened with Caya two months ago with 500$ , last month i asked to withdraw 1000$ of my account as i made it 1600 so far

I'm waiting them since a complete month and they dont answer me

my account manager used to reply to me immediately when i was in the process of opening the account but now he doesnt reply

their live chat dont respond when they see my name and email

i called them on phone and when they knew its me they closed the phone and didnt answer my calls after that

What can i do with them ?

Firas

Hello all,

I'm trading with caya since about a year, I was trading small mounts, deposit and withdraw around 2000 to 4000USD.

In the 8th of January 2011, my account reached 20,000USD, and I asked to withdraw 17,000 , they didnt send anything and they kept telling me there's no problem ,its just a matter of time

Today (1/Feb/2011), I called them and they told me that they will not send me my money and they closed my account , and their silly reason was that they didnt clear my trades , thats why they dont have money to pay me my profits.

What a silly thing to say , after around a month they remembered that they didnt clear trades ,, its obvious that they are thieves and they just dont want to pay money for people who make profits.

I wish I can find a way to get my money back or otherwise I'll keep talking about my case until someone can do some legally action against them.

I wish you issue my case against them.

Regards

Adnan Khayyat

Proffisonal scams ,they want the money at first then paper then they open teh account ,the guy arabic one named jaber called me they are caya bank or supposre to be teh line is choopy a lot of noise and and i guess it is all computrized nothing from out side you can not hear something like door slam in a respectble office they want to make us believe some thing that they are busy and people coming in and out hahaha very stupid scamers .i will see to them go to hell i only believe in usa company no more pocket shops for me no more at all .at teh end of the callhe saluted some one with high voice hahah i am so ediot i gave then a chance or my mobile number i will change the mobile niumber no for non usa companies and no for noise people especailly you know ;) it should be scam but i will wait if they called me again i will make proofs like the terrible call they made stay away people dont play with your money and good bye

I made $500 deposit, then when I had profit of $1000 they closed my account and said my trades were wrong! now I can't even login to my account.

I spoke to Mr. Ibrahim over and over... they said we will check tomorrow, we will check today but nothing really happened. I really gave up after I realized there is no chance I can sue them because they are not where they say they are, gos knows where they are. I lost both the 500 and the 1000!

Please if you love you money to be in safe company this is defiantly not the place! This is a SCAM!

Truly appalling. I opened an account in mid 2009, and received a large bonus. Trying to strike it rich, a bet the bonus on a single trade but lost. A while later, I withdrew some (not all) of the funds I had deposited to get the bonus. I should also point out that I made a small number of relatively small trades around this time; some winning, some losing.

After requesting Caya to withdraw some (not all) of the funds previously deposited, and in response to daily emails from Caya advising that if customers made a deposit they would receive a further bonus, I made another deposit to get the additional bonus.

I then received a call from their compliance department, who apparently didn't like the idea that I had a) withdrawn some of the funds previously deposited to get the original bonus; and b) was depositing further funds to gen another bonus - even though they were sending me daily unsolicited emails offering the bonus.

A short time thereafter, all funds I had deposited with Caya were returned to me and my account closed WITHOUT even telling me. In fact, when I called my relationship manager asking why I couldn't log-in, he lied by saying there was a problem with the website.

And if that's not bad enough, I received a ridiculous email from their compliance department a few weeks later referring to a conversation that never took place in which I was supposedly told that there were fraud concerns over the use of the credit card I had used to make the deposits. Suffice it to say, the conversation never occurred and Caya had no fraud concerns - they were simply trying to cover their backs for their outrageous actions in closing my account.

If you're reading this, Caya management please note:
- if you advertise big bonuses, don't be surprised if people try to get them
- people may deposit large sums to get the bonus and then subsequently withdraw part of the funds used to get the bonus
- if you feel the bonus system is open to abuse, you need to come up with terms and conditions relating to the bonus that offers better protection to Caya

Most of all, when you close someone's account, you should a) tell them you have done so; and b) give the (true) reason for having done so. Most of all, don't invent excuses as you did in my case.

That's not too much to ask is it?

this broker very scam, made profit and asked for a withdrawal and my account get Disabled

Be aware of this scam broker

hi

i open account with caya 3 weeks ago and i just made 2 trade and doubled my account within a week, next day i found my profit removed...... Very very scam broker

i even haven't received my deposit and they keep ignoring me.

I opened account with this company which called caya bank on 4 Jan 2010 i received emediate call from their salesman asking for any help , i sayed wow what perfect company , i fund my account with visa 1k the fund added to the account same minute + 20% bonus i said greeat i start my first trade was very good excution i eniter the position same secound , i said very very grate i fund another 1.5 k the fund added like befor at the same time no delay + 20% bonus

i was trading sucsufly tel 22 jan 2010 i entered news trade and made 9.6 k profit from this trade i was happy i closed my position and my account having balance 18.2 k , after 5 muintes i opend my account i found the trade whitch i close it and history was saved has been opend again by them and the profit come down from 9.7 k to 2.6 k i close it again , after that i found my account is dissabled and i can not see my account tel today 3 Feb 2010

i contact the live chat also send e-mails to my sales man , they said that the account department is revewing all the trade i made in my account since i started with them , i asked them when your account department will finished thay said we do not now and tel naw i can not see or login my account also i do not recived any replay from them

I have traded with caya using Signals
Doubled my account, they my account get disabled
About 10 days not they not answer my emails and they keep ignore me,
I haven't' received my money from them even my deposit i didn't get.