Review for XM.com

Apr 13, 2022,
Registered user

I have requested a withdrawal

Service use: Live Length of use: over 1 Year
I requested a withdrawal through a local depositor on 04/13/2022, but the surprise was that the amount was withdrawn via Visa Card, and I did not deposit via Visa. I deposited through a local depositor. It is really a fraud. My account manager Doesn't help me and support doesn't answer It's a big theft I made a withdrawal request of 101.40 I don't recommend trading with them they are scammers

Review for FXCC.com

Apr 9, 2022,
Registered user

Very respectable broker

Service use: Live Length of use: 3-6 Months
I would like to assure you that all previous withdrawals have been received, and I apologize for the previous evaluation, being hasty in judging this respected broker But, unfortunately, I closed my account with them, and this is a mistake. I will work with them again. Thank you

Feb 14, 2022 - 1 Star I asked to withdraw on Thursday, 10/02/2022
When the withdrawal request the payment was not approved on the first day the second day it was approved but it has been more than 5 days and nothing arrived when I called customer support it was very rude they robbed me the service agent closed the conversation I am really annoyed by them that they are really fraud.
Please all of you do not deposit with this broker my account number 88841034 I intend to file a case against them in the Financial Conduct Authority. I give you until tomorrow to return the money. If I do not get the money back, I will file a complaint. This is my experience with the thief broker. I ask everyone to be careful.

Reply by FXCC. submitted Feb 15, 2022 Dear Taher,
Your withdrawal of 133.25 usd had been processed on the 11th of February. The refund can take sometime, from 5 to 10 working days.
If you have any questions contact our Support Team
Reply by FXCC. submitted Apr 12, 2022:
Thank you very much for your review. The refund time doesn't depend on us but on many circumstances including the card issuer bank.

Kind Regards,

Review for AdmiralMarkets.com

Basra, Iraq,
Feb 23, 2022,
Registered user

Scam broker very bad support

Service use: Live Length of use: 0-3 Months
They told me today that my account was closed with Jordan's license because of my request to return my money. This broker is a fraud. He stole from me on 16-02-2022 an amount of 132.61 dollars, which was deposited via Visa Card. The deposit was refused and they did not return They did not return the amount to me, and every time I talk to the support, it refuses to help and does not respond to my requests and evades the answer. I am in the process of filing a lawsuit against them with the British Financial Conduct Authority. I ask everyone to beware of this fraudulent broker

Feb 21, 2022 - 1 Star I am a trader. I heard about Admiral Market and I opened an account under a Jordan license. I deposited using a prepaid Visa Card. I did not know that the prepaid card was rejected. I deposited and the payment was suspended. I contacted Arab support and asked From them they asked for help. They asked me for an account statement for the card, proving its ownership. I sent them an account statement, as well as a copy of the card, proving its ownership. The payment has been pending for more than ten hours. After all this waiting, they refused to deposit and also refused to return the amount.They stole my money. I told them to return it, but to no avail. The fifth day, and there is no response from them except for a word, do not worry. I wish everyone not to enter with this broker, a fraud, my account number 30483514 I have all the evidence that proves that you stole money Beware of this broker is very fraud
1 trader has found this review helpful
Reply by AdmiralMarkets submitted Mar 14, 2022:
Dear sir.
Our company has never had problems with the withdrawal and all your funds have been withdrawn to your account.
We care about the loyalty of our customers. In support, we have a team of professionals who strive to process each request in a short time and release the client with a resolved issue. The load on our employees is enormous and in order for support to continue to work stably and at a high level, the task of management is to protect their employees from unnecessary stress, insults and humiliation. Therefore, unfortunately, sometimes we have to go to extreme measures and break off relations with clients, no matter how sad and unpleasant it may be for us.

Best Regards, Admirals