For context, my trading is successful. I generally double accounts twice in a year and am not starting this as a whinge. None of this relates to anything I've failed to do or observe and is in comparison to my three other accounts with different brokers.
(1) I deposited funds to Gallant fx nearly two weeks ago by wire transfer as I normally do, following their instructions. They have not credited these in over a week, stating that 'sometimes their bank doesn't get all details'. I find this impossible to believe. They claim they need a reference number to prove my transfer went in at my side, which is a ridiculous stalling tactic as far as I'm concerned. The amount I deposited wasn't standard and I don't live in a country with a huge amount of people, so it will be obvious which deposit is mine. As I bank on line, I only get confirmation that funds left my account.
So I emailed them over the suggested three times and have had no definite response.
(2) They recently started closing my trades ahead of take profit. I scalp, and 1 to 2 pips is often half my profit. The dollar amounts are tiny as I'm testing Gallant at the moment, but it's most definitely the principle. Meanwhile, the exact same EAs (written and updated by me over the past three years) so the same trades on my other accounts and close at take profit as they used to with Gallant.
I'd welcome others' feedback if they've had similar issues with Gallant. Due to their weak attempt at stalling, I can only assume that they are heading for closure.
(1) I deposited funds to Gallant fx nearly two weeks ago by wire transfer as I normally do, following their instructions. They have not credited these in over a week, stating that 'sometimes their bank doesn't get all details'. I find this impossible to believe. They claim they need a reference number to prove my transfer went in at my side, which is a ridiculous stalling tactic as far as I'm concerned. The amount I deposited wasn't standard and I don't live in a country with a huge amount of people, so it will be obvious which deposit is mine. As I bank on line, I only get confirmation that funds left my account.
So I emailed them over the suggested three times and have had no definite response.
(2) They recently started closing my trades ahead of take profit. I scalp, and 1 to 2 pips is often half my profit. The dollar amounts are tiny as I'm testing Gallant at the moment, but it's most definitely the principle. Meanwhile, the exact same EAs (written and updated by me over the past three years) so the same trades on my other accounts and close at take profit as they used to with Gallant.
I'd welcome others' feedback if they've had similar issues with Gallant. Due to their weak attempt at stalling, I can only assume that they are heading for closure.