So...short story is. My elderly father got way in over his head in stupidity and confusion.
my father signed up to avatrade a while back and made a deposit (which we still don't have access to). We were assigned an account manager, but that changed to a different one. The new account manager called after a few weeks and enticed my father into making a deposit to him. So he asked him to download remote desktop software, the account manager took control of his desktop and transfered and entered all bank details and transfered a huge sum of money (5 digits) to an international account. He then put the phone down and said a colleague would call. The colleague called and did the remote desktop again, and started showing him an account of a different website - completely unrelated to avatrade. The phone was then put down and it was too late to realise what my father had done.
In a nutshell it seems as if there is some sort of insider scam running her. A real account manger( who i can find in various reviews) has taken advantage of the slightly clueless and performed a scam with a friend it seems. We are trying to get this money transfered back but am not holding any hope.
I am going to contact avatrade as they should be ultimately liable for this kind of thing?
my father signed up to avatrade a while back and made a deposit (which we still don't have access to). We were assigned an account manager, but that changed to a different one. The new account manager called after a few weeks and enticed my father into making a deposit to him. So he asked him to download remote desktop software, the account manager took control of his desktop and transfered and entered all bank details and transfered a huge sum of money (5 digits) to an international account. He then put the phone down and said a colleague would call. The colleague called and did the remote desktop again, and started showing him an account of a different website - completely unrelated to avatrade. The phone was then put down and it was too late to realise what my father had done.
In a nutshell it seems as if there is some sort of insider scam running her. A real account manger( who i can find in various reviews) has taken advantage of the slightly clueless and performed a scam with a friend it seems. We are trying to get this money transfered back but am not holding any hope.
I am going to contact avatrade as they should be ultimately liable for this kind of thing?