AvaTrade.com Review Visit site

i've first opened and account in 2007-8 the again in 2009-10 with AVA FX aka AVA Trader.
overall experience was good - many instruments and straight forward platform with helpful personal account manager.
Aside from the few times they tweaked with my account behind curtains during high volatility instances in the market; which lead me to stop dealing with AVA, tbh.

however, im not aware of their performance post-2012 and avatrade.com seems to be down right now (been thinking to give them one last try)

Be careful: They are phone spammers. If they ever get your phone number, they will spam you many times a day.

Very professional desktop by Simone. Every month we produce profit, averange 5% to month. The best service for passive growth

I need to know how to withdraw my 1500dollars from my account my broker is always telling me my money keeps reversing when he sends it to my account and keeps telling to pay 100dollars so it can be solved i have paid twice already and still no money you guy need to get your s*** straight and what the hell kind of customer service are u running

I had a problem with avatrade with withdrawing my money. I had withdraw my money on October and still I did not receive my money. When I contacted them via chat, they said they sent the money and they suggested that I should contact my bank. Guess what? at the bank they said they cant help me unless I get a swift copy so that they can trace the money. Again, I spoke with avatrade via chat again, they said I should get a bank statement from October. I did exactly that and I sent to them. After that they said I should wait for some few weeks and they will let me know. After few fews, I receive an email from them, stating that they had sent the money via my credit card/ They also gave me ana ARN and srcreen shot of an image . They also stated that I should contact my credit card provider and give them the ARN to trace the fund for me. Now I was confused what to do. I then decided to go to my bank, asking if they can help. At the bank, they said, they can help me unless I give them a swift copy. I then try to contact my credit card provider, I did not get any help from them. I then went back to avtrade and tell them that I didnt get help from my credit card provider. Well, they said I should wait for few days, so that they can communicate with their bank and help me to trace the fund. Few days later, I received an email from them stating that I should contact my credit provider again and give them the ARN number to trace it. I then decided to just forget about my money coz I ve been doing this for almost 3 months now. So for me Avatrade it not good on withdrawals and am not the only one with the same issue.

I've just created an account with this guys (literally 5 minutes ago) and they've already called me 10 times.

Thank god I came to this place first, after reading some reviews there's no way I'm making a deposit.

Not withdrawing my funds for 2 months already.
Support sending automated replies that my account was blocked.

Aug 15, 2019 - 1 Star blocked my account with 4k deposit
droped many messages to support, but looks like I'm receiving only automatic replies telling that my account is blocked for arbitrage and charged for the existing deposit
the fact is that there were no arbitrage
when I ask them to provide any details they reply automaticly "your account is blocked"
wrote already 15 emails for clarification but still no funds and no answers, only automatic replies
looks like these guys are scammers and just hunting your funds
acc 6356492

Reply by AvaTrade CCare submitted Aug 21, 2019 Dear el23876,



Thank you for posting your review and thank you for providing your account number.



Kindly note that your account has been blocked due to arbitrage activity identified by our dealing desk as we already mentioned in our emails to you.

According to Terms & Conditions AvaTrade does not permit the practice of arbitrage when trading and strictly forbids any form of manipulation of its prices, execution, and platform or making transactions based on errors, omissions or misquotes on the AvaTrade platform.



Kind Regards,

The AvaTrade Team

This is the truth, I'm not a customer loosing money into trade and trying to get it back from the broker. I started using this broker more than 1 year ago, I was depositing several times in order to constantly have around 10k euro in the trade account, I traded with a lot of risk and I lost. I knew it was risky but i had to try a very aggressive strategy. I managed to have 2 withdrawals in the past and everything worked well. Now i lost the money i planned to dedicate to trading and i was closing my account and withdrawing what's left. Well. IT'S NOT POSSIBLE!

Here comes the nightmare

They said the withdrwal has been done and asked me to provide a bank account balance where they could see the money hasn't arrived, I did and they asked me to provide a LEGAL WRITING from my bank stating I recieved no money. Surprise: banks do not release those statements. And they know it (did you realize they all have the same names? In my case all the guys are called Angelo ahah)

I wrote I will proceede with a lawyer. I had no further answer, they know the lawyer would cost me more than the money i had withdrawn.

I started to make 1+1 and I have strong fears AVA Trade just doesn't fill their orders on the market but take only your money. Consider most of the Traders loose money in any case. Since they have a gangster attitude, and this is widespread, from their support (NOT EXISTING) to their managers (some Angelo of different types sending always mails with wrong trade ideas) and considering my last situation, WHY THEY SHOULD EVEN BOTHER OPERNING A REAL MARKET POSITION?! Rememeber I have never seen a dishonest company doing just one thing in a dishonest way.. unfortunately.

Sure I want to get my money left back in my bank, but now I am really interested to know if my hundreds trades were OR NOT REALLY FILLED ON THE MARKETS, and I bet they weren't.

AVA Trade work on the psycology of the people managing to gain trust and than exploit it. IS IT ANOTHER "MUDOFF - PONZI SCHEME"?

I was trying to buy stock as soon I clicked for new trade all my stocks including the one I was unable to buy closed turning balances into zero for everything. I feel someone manipulated my account. When I asked for support they said referred to financial desk.

i was hounded every couple of days to take up their offer of bonus deposit, it became very annoying, poor spreads compared to others and excessive fluctuations after NY session closed, i'll stop short of saying manipulation.