23 March 2015
Dear Mr. xxxxxxxxx
SUBJECT: SETTLING THE DISPUTE BETWEEN YOU AND R CAPITAL SOLUTIONS LIMITED (hereinafter “the Company”)
Further to our telephone correspondence we have reached to the following settlement:
• Your request for the partial reimbursement of the loss suffered due to the trade you placed on 19 February 2015 (ticket ID 9992860) that resulted in the loss of USD82.500 is approved.
• The settlement will be in the form of bonus of USD 60,000 on your Trading Account (Account No. xxxxxxx) with the Terms and Conditions, as documented on
Object moved. The USD 60.000 are considered bonus at your disposal for trading, but you can’t ramson it.
• You shall proceed with permanently deletion of all and any negative comments, posts or insertions made on internet websites, social networks and forums that are linked to R Capital Solutions Ltd and/or its brand MXTRADE.
• You shall email to CySEC informing them that your complaint was properly handled by the compliance department of the Company and you have been reimbursed since the loss suffered was due to a pricing error by the Company’s Liquidity Provider.
• You will also be provided with a special contact who will be available on a daily basis to assist you with your operations and activities related to MX Trade.
The amount of USD 60.000 of bonus will be transferred to your Trading account upon your arrangement with CySEC and the submission to the Company of respective evidence at
compliance@rcapitalsolutions.com.
This is an official agreement and both parties the "Company" (R Capital Solutions Limited) and the "Client" (Alberto Torresini) are bound for its performance.
Mr. Alberto Torresini agrees to accept this condition in full and final settlement of any complains, issues or
Problems that he has with R Capital Solutions Ltd and/or its brand MXTRADE and he declares that as a result of this Agreement, he has no further claims against the Company.
Please arrange for this agreement to be signed and scan it back to us at
compliance@rcapitalsolutions.com.
This is the letter that mxtrade sent to me.
Where Can I read about bug?
I'm not stupid how mxtrade believes.
I won't sign it never. Ok