fredpipster
Private
- Messages
- 21
My first forex experience was with avafx. I started some 2 months ago and on 23.10.09 I had a trade with 404€ profit (as you can see from the attached file named "avafx closed positions") which was later cancelled. As they responded the reason to cancel the trade was: "The below trade(s) were executed in prices outside of the market: 6093378. In accordance with our Terms & Conditions, the P/L of those trades has been removed from your account."
After they "stealed" this profit from my account I decided to withdraw the rest of the money I had on the account before they decide to take the rest of the money too. However here I encountered with the next problem. I sent them withdrawal form for 500€ that were left on the account and Avafx emloyee Chantal Gelderbloem from customer support emailed me that my funds will be sent to me very soon. That was on the 9th of November (I sent the file on the 6th).
To this day I haven't received any money from them. After many emails I sent to them no one could provide me the answer when my funds will be sent to me (obviously not as soon as mr.Gelderbloem stated before). Their live help employees also didn't provide the sufficient answer. They kept repeating I should receive my money soon until one day one of them stated that my account has been involved in a fraud and they will not continue to work with this account anymore, my initial deposit of 100€ had been sent back to me (I havent received this money neighther) and that no further information on this matter is available.
I couldn't receive any sufficient information from them about what happened with my money and why exactly it is taking so long for them to send me the funds. For me it just looks like they want to steal the 2 months of work I put on forex...
Please help.
fredpipster
After they "stealed" this profit from my account I decided to withdraw the rest of the money I had on the account before they decide to take the rest of the money too. However here I encountered with the next problem. I sent them withdrawal form for 500€ that were left on the account and Avafx emloyee Chantal Gelderbloem from customer support emailed me that my funds will be sent to me very soon. That was on the 9th of November (I sent the file on the 6th).
To this day I haven't received any money from them. After many emails I sent to them no one could provide me the answer when my funds will be sent to me (obviously not as soon as mr.Gelderbloem stated before). Their live help employees also didn't provide the sufficient answer. They kept repeating I should receive my money soon until one day one of them stated that my account has been involved in a fraud and they will not continue to work with this account anymore, my initial deposit of 100€ had been sent back to me (I havent received this money neighther) and that no further information on this matter is available.
I couldn't receive any sufficient information from them about what happened with my money and why exactly it is taking so long for them to send me the funds. For me it just looks like they want to steal the 2 months of work I put on forex...
Please help.
fredpipster