Heru Hariayanto
Private
- Messages
- 18
Good day FPA,
My name is Heru Hariyanto from Jakarta, Indonesia. I am a new trader of option500 and I got problem in withdrawing my fund and found a cheating trading methode. First of all, my english is not that good and it is a big joy finding FPA and able to share a very bad forex experience in this forum. Here is the cronology. I got a call from the Account Manager of option500.com, Alan Jones on August 19th 2016 offered me to be involved a free risk special project with $2000 deposit. After a quite long chatt, I decided to give away $900 as deposit. I browsed to check the legitimacy of the company on the same day. That was the time I discovered FPA and some negative reviews about option500.com. I have to admitt, this is my stupidity by not checking the company profile in advance and went straight for fund execution. I was shock found some negative reviews from other client especially in withdrawal part. But again it was too late as I have funded $900 as deposit. Seeing those reviews, I straightly mailed the support@option500.com to withdraw my fund. I communicated with a lady namely Amy Brown. She informed that the withdrawal I requested could not approved unless I sent her all the requirement, such as copy of CC, copy of ID card and signing the trade agreement. I follow her instruction by sending all the requirements and mail her back right after to follow up my withdrawal and waited for hours for her reply. As you can guess, no response at all. I got another mail from compliance@option500.com stating my account is actuve and may start to trade. As I did not get any response, I decided to give it a try as the system seems easier and simple compare to metatrader4 I usually use. Everything seemed to be find at first. Until I found a robotic or something entering my account and did 2 times trade on my behalf without me knowing. You can easily guess, those trades ended up in loss. Seeing these facts happened right in front of me, it made me feel insecure and unsafe. I mailed to all address mentioned above to make a complaint and to request for a withdrawal for all my fund left. The total of the left fund was $902. I have done some trades with them on that day and luckily I got short for only $5. It was like 30 times, I reckon. I mailed them on their working hours at around 3-4PM. I know they were there and read my mail. But as you can guess, no response at all. My mind set now is that I will not get my money back. But actually I don't know yet because it just happened yesterday. Till this email sent out, no response at all from anybody of option500.com
I am still in big hope, FPA can help me in getting my fund back. I still keep all documentation and mails in case needed to support the case. Option500 and other forex fraud scammer should be banned from the industry. Client trust of the industry is getting less and less with lots of forex fraud scene around. Hope this review may also help other people to decide the legit broker.
Thank you so much FPA. Your help is and attention is really appreciated.
Regards,
Heru Hariyanto
My name is Heru Hariyanto from Jakarta, Indonesia. I am a new trader of option500 and I got problem in withdrawing my fund and found a cheating trading methode. First of all, my english is not that good and it is a big joy finding FPA and able to share a very bad forex experience in this forum. Here is the cronology. I got a call from the Account Manager of option500.com, Alan Jones on August 19th 2016 offered me to be involved a free risk special project with $2000 deposit. After a quite long chatt, I decided to give away $900 as deposit. I browsed to check the legitimacy of the company on the same day. That was the time I discovered FPA and some negative reviews about option500.com. I have to admitt, this is my stupidity by not checking the company profile in advance and went straight for fund execution. I was shock found some negative reviews from other client especially in withdrawal part. But again it was too late as I have funded $900 as deposit. Seeing those reviews, I straightly mailed the support@option500.com to withdraw my fund. I communicated with a lady namely Amy Brown. She informed that the withdrawal I requested could not approved unless I sent her all the requirement, such as copy of CC, copy of ID card and signing the trade agreement. I follow her instruction by sending all the requirements and mail her back right after to follow up my withdrawal and waited for hours for her reply. As you can guess, no response at all. I got another mail from compliance@option500.com stating my account is actuve and may start to trade. As I did not get any response, I decided to give it a try as the system seems easier and simple compare to metatrader4 I usually use. Everything seemed to be find at first. Until I found a robotic or something entering my account and did 2 times trade on my behalf without me knowing. You can easily guess, those trades ended up in loss. Seeing these facts happened right in front of me, it made me feel insecure and unsafe. I mailed to all address mentioned above to make a complaint and to request for a withdrawal for all my fund left. The total of the left fund was $902. I have done some trades with them on that day and luckily I got short for only $5. It was like 30 times, I reckon. I mailed them on their working hours at around 3-4PM. I know they were there and read my mail. But as you can guess, no response at all. My mind set now is that I will not get my money back. But actually I don't know yet because it just happened yesterday. Till this email sent out, no response at all from anybody of option500.com
I am still in big hope, FPA can help me in getting my fund back. I still keep all documentation and mails in case needed to support the case. Option500 and other forex fraud scammer should be banned from the industry. Client trust of the industry is getting less and less with lots of forex fraud scene around. Hope this review may also help other people to decide the legit broker.
Thank you so much FPA. Your help is and attention is really appreciated.
Regards,
Heru Hariyanto