starforex
Private
- Messages
- 17
26/12/2023
A glitch occurred on exness, which drove Usdchf price to unexpected levels compared to all brokers and therefore wipe traders account, my two accounts
53532434 and 53535197
also involved a balance of 4112.49 USD and 5,041, 645.83 NGN respectively all gone
I immediately raise complain, to support, they gave 5 working days.
It has been 14days but has not been resolved, my
Case I.D : 09524994
I hope by creating this thread on this well known website they can speed up the process and give me the proper compensation/full balance refund.The last attached is my account today January - 09-2024 is still 0.00 on both accounts
A glitch occurred on exness, which drove Usdchf price to unexpected levels compared to all brokers and therefore wipe traders account, my two accounts
53532434 and 53535197
also involved a balance of 4112.49 USD and 5,041, 645.83 NGN respectively all gone
I immediately raise complain, to support, they gave 5 working days.
It has been 14days but has not been resolved, my
Case I.D : 09524994
I hope by creating this thread on this well known website they can speed up the process and give me the proper compensation/full balance refund.The last attached is my account today January - 09-2024 is still 0.00 on both accounts