ruseneca
Master Sergeant
- Messages
- 348
This "customer" never deposited
It doesn't mean he doesn't have a right to complain
Well, these 2 sentences at least make sense!
But....
The reason I opened a thread here is not because I have lost almost a thousand of USD in a bonus whose condition I had met. The reason is that GOPTIONS completely went against a customer by providing his account with a no-deposit bonus worth $25, lost him 1/2 hour in a cold call and closed his account after reaching a profit level of almost 700% and submitting his personal documents which are classified as "sensitive information". My account was closed with $90+...account which has been verified!
@GOptions claimed to having offered me a $50 although I have not made a deposit worth $200. This is TRUE!!! The reasons I didn't take their $50 were:
- GOptions requested the thread to be closed
- The $50 are not the sum which I left in my account. I left $90+ in it and still GOptions have not proved the amount I left in the account.
- GOptions accused me of having been mentally ill.
I cannot accept a "payola" for closing a thread which completely reflects broker's cheating and unfair practices and the way they changed several times their Terms & Conditions in order to prove their statements as "true".
As I already stated, I do read all terms published in websites and I make efforts to comply with them. I provided all necessary screenshots that best support my statement that their terms were changed in order to prove that I had not complied with them. They failed because I provided the screenshots of Terms&Conditions which were published until the moment I opened the tread here. So, to be clear, any other changes in GOptions Terms&Conditions cannot have any legal effect on my problem with GOptions.
Till now, I've read anything from GOptions with an exception of single effort to resolve the problem in appropriate manner.
After 3 months, I have not received my funds worth $90 although wagering requirements have been met. I have not received ANY tax documents...I've only received several emails treatening me with taking legal actions against me for having tarnishing down their reputation.
GOptions are welcome to fill my Skrill account with $50 but I cannot promise to ask FPA for putting a tag [RESOLVED] as $50 bucks are only the half of the sum I had to receive from them...