Original FPA Traders Court Submission:
I am submitting the case against: mfxbroker.com/
My Case is: I have problem with MFXbroker.( Master Sevices Inc.)
I requested withdrawal 8 weeks ago.
Amount is about 20k Eur.
Withdrawal request is still pending.
I got email that they would email withdrawal detailed information a week ago.
But information have not come.
They extended my request many times and they have said only excuses.
I can't recognize their will to give me money back.
New thread in the Scam Alerts Folder:
Review is submitted by polinky on 07/31/16
The company was first contacted about the issue on 07/01/16 the last contact was on 08/08/16
Details: S
support@mfxbroker.com
To: 自分
7月2日詳細
Hello!
Unfortunately, the withdrawl delays are caused by verification by payment system, Neteller has requested some additional documents. We have already contacted the payment system, sent all the necessary documents and waiting for the answer. We hope that your transfer will be processed as soon as posiible.
--
Thank you
Client Support department
MFX Broker
-------------------------
Спасибо
Отдел по работе с клиентами
MFX Broker
M
MFX Broker
To: 自分
7月18日
詳細
Hello!
Unfortunately, the delays are caused by technical problems with the funds transfer to Neteller. We are doing our best to solve this problem as soon as possible, please, wait a little more.
We bring our apologies for any inconveniences!
--
Thank you
Client Support department
MFX Broker
-------------------------
Спасибо
Отдел по работе с клиентами
MFX Broker
MFX Broker
To: 自分
7月27日詳細
Hello!
Unfortunately, financial department can't suggest you alternative payment method at the moment. We will notify you as soon as it become possible.
--
Thank you
Client Support department
MFX Broker
-------------------------
Спасибо
Отдел по работе с клиентами
MFX Broker
C
Claims
To: 自分
10日前詳細
Hello,
at the moment the executive management is considering your case personally. Please inform us if you agree to process your withdrawal request via wire transfer to your bank account partially.
Thank you,
Claims department
MFX Broker
C
Claims
To: 自分
10日前詳細
Hello,
thank you for your reply. We can transfer the entire amount in 2 parts. Our senior manager will provide you with detailed information on Monday.
Now please add your bank details in USD in your personal cabinet and inform us about it when it's done.
Thank you,
Claims department
MFX Broker
C
Claims
To: 自分
6日前詳細
Hello,
unfortunately at the moment we can process this transfer only in USD. Please contact your bank to specify if they can accept it in USD and convert in EUR.
Thank you,
Claims department
MFX Broker
Company representatives' emails: No name<support@mfxbroker.com>
No name<claims@mfxbroker.com>
I am submitting the case against: mfxbroker.com/
My Case is: I have problem with MFXbroker.( Master Sevices Inc.)
I requested withdrawal 8 weeks ago.
Amount is about 20k Eur.
Withdrawal request is still pending.
I got email that they would email withdrawal detailed information a week ago.
But information have not come.
They extended my request many times and they have said only excuses.
I can't recognize their will to give me money back.
New thread in the Scam Alerts Folder:
Review is submitted by polinky on 07/31/16
The company was first contacted about the issue on 07/01/16 the last contact was on 08/08/16
Details: S
support@mfxbroker.com
To: 自分
7月2日詳細
Hello!
Unfortunately, the withdrawl delays are caused by verification by payment system, Neteller has requested some additional documents. We have already contacted the payment system, sent all the necessary documents and waiting for the answer. We hope that your transfer will be processed as soon as posiible.
--
Thank you
Client Support department
MFX Broker
-------------------------
Спасибо
Отдел по работе с клиентами
MFX Broker
M
MFX Broker
To: 自分
7月18日
詳細
Hello!
Unfortunately, the delays are caused by technical problems with the funds transfer to Neteller. We are doing our best to solve this problem as soon as possible, please, wait a little more.
We bring our apologies for any inconveniences!
--
Thank you
Client Support department
MFX Broker
-------------------------
Спасибо
Отдел по работе с клиентами
MFX Broker
MFX Broker
To: 自分
7月27日詳細
Hello!
Unfortunately, financial department can't suggest you alternative payment method at the moment. We will notify you as soon as it become possible.
--
Thank you
Client Support department
MFX Broker
-------------------------
Спасибо
Отдел по работе с клиентами
MFX Broker
C
Claims
To: 自分
10日前詳細
Hello,
at the moment the executive management is considering your case personally. Please inform us if you agree to process your withdrawal request via wire transfer to your bank account partially.
Thank you,
Claims department
MFX Broker
C
Claims
To: 自分
10日前詳細
Hello,
thank you for your reply. We can transfer the entire amount in 2 parts. Our senior manager will provide you with detailed information on Monday.
Now please add your bank details in USD in your personal cabinet and inform us about it when it's done.
Thank you,
Claims department
MFX Broker
C
Claims
To: 自分
6日前詳細
Hello,
unfortunately at the moment we can process this transfer only in USD. Please contact your bank to specify if they can accept it in USD and convert in EUR.
Thank you,
Claims department
MFX Broker
Company representatives' emails: No name<support@mfxbroker.com>
No name<claims@mfxbroker.com>