veri5
Sergeant
- Messages
- 122
Original FPA Traders Court Submission:
I am submitting the case against: www.junomarkets.com
My Case is: 06/09/2017 I traded USDCAD pair after Canadian interest rate news release with profit of 4324.83 USD . Broker Juno Markets who claims to be 100% No-dealing desk and accept any strategy at 11/09/2017 decided to cancel my profit as "unfair trading practice". In response to my complaints they have sent me the letter with wrong facts and conclusions, that I made several trades with the aim of exploiting delays due to the latency of the pricing feed, actually I have opened only one trade with partial closing executed by market price. There is no evidence price was off-market. They did't disclose details who their LPs are and also who voided the trade. I consider this unfair trading practice by Juno Markets and request reimbursement.
New thread in the Scam Alerts Folder:
Review is submitted by veri5 on 10/16/17
The company was first contacted about the issue on 09/10/17 the last contact was on 10/15/17
Details: We refer to the above mentioned subject and do hereby inform you of the following:
1. On September 6th, 2017 at approximately 14:00:00 GMT time, a rate decision
from the Bank of Canada caused significant volatility to the Canadian dollar. As a
result there was significant appreciation on the Canadian dollar (“the Event”).
2. Several trades placed by you on USDCAD (the “Trade”) were conducted with the
aim of exploiting delays due to the latency of the pricing feed and the effect on the
adjustment of the quoted prices resulting from the Event.
3. As an STP broker, Juno does not specifically prohibit trading during news
events. However, in regards to the Event and any such similar significant event,
Juno’s Liquidity Providers (“LP”) along with Juno “reserve the right to refuse
and/or reject trading strategies that are aimed at exploiting errors in prices
and/or concluding trades at off-market prices” (paragraph 25.3 of Juno’s Terms
and Conditions).
4. Further to paragraph 3 above, Juno’s LP has voided the Trades on the grounds
that the Trades were “off-market due to the latency in the price feed and were
deemed to be behavior taking advantage”.
5. Juno has in turn voided the Trades on the grounds that the Trades were concluded
at off-market prices and were aimed at exploiting errors and delays in prices in
accordance with paragraph 25.3 of Juno’s Terms and Conditions.
Company representatives' emails: Juno Markets Support <support@junomarkets.com>
I am submitting the case against: www.junomarkets.com
My Case is: 06/09/2017 I traded USDCAD pair after Canadian interest rate news release with profit of 4324.83 USD . Broker Juno Markets who claims to be 100% No-dealing desk and accept any strategy at 11/09/2017 decided to cancel my profit as "unfair trading practice". In response to my complaints they have sent me the letter with wrong facts and conclusions, that I made several trades with the aim of exploiting delays due to the latency of the pricing feed, actually I have opened only one trade with partial closing executed by market price. There is no evidence price was off-market. They did't disclose details who their LPs are and also who voided the trade. I consider this unfair trading practice by Juno Markets and request reimbursement.
New thread in the Scam Alerts Folder:
Review is submitted by veri5 on 10/16/17
The company was first contacted about the issue on 09/10/17 the last contact was on 10/15/17
Details: We refer to the above mentioned subject and do hereby inform you of the following:
1. On September 6th, 2017 at approximately 14:00:00 GMT time, a rate decision
from the Bank of Canada caused significant volatility to the Canadian dollar. As a
result there was significant appreciation on the Canadian dollar (“the Event”).
2. Several trades placed by you on USDCAD (the “Trade”) were conducted with the
aim of exploiting delays due to the latency of the pricing feed and the effect on the
adjustment of the quoted prices resulting from the Event.
3. As an STP broker, Juno does not specifically prohibit trading during news
events. However, in regards to the Event and any such similar significant event,
Juno’s Liquidity Providers (“LP”) along with Juno “reserve the right to refuse
and/or reject trading strategies that are aimed at exploiting errors in prices
and/or concluding trades at off-market prices” (paragraph 25.3 of Juno’s Terms
and Conditions).
4. Further to paragraph 3 above, Juno’s LP has voided the Trades on the grounds
that the Trades were “off-market due to the latency in the price feed and were
deemed to be behavior taking advantage”.
5. Juno has in turn voided the Trades on the grounds that the Trades were concluded
at off-market prices and were aimed at exploiting errors and delays in prices in
accordance with paragraph 25.3 of Juno’s Terms and Conditions.
Company representatives' emails: Juno Markets Support <support@junomarkets.com>