liam9587
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This morning I woke up with my account been blown off overnight out of my watch.
Then I had a live chat, and here is what their response:
So the excuse they give is because the French election is coming and leverage has been dropped. The time I had this conversation is 6.30am UTC +7 Friday, which is the morning of 2 days before event, and I never heard any brokers intent to drop the leverage 1 WORKING DAY before event to "protect their clients".
In the photo below, A is the time when I go to sleep and B is the time when I wake up in find out such surprise. I trade purely on USDJPY pair.
My account detail with leverage after having the live chat, the leverage still the same.
The losses causing by margin call
Any comments or advice are appreciated.
Then I had a live chat, and here is what their response:
So the excuse they give is because the French election is coming and leverage has been dropped. The time I had this conversation is 6.30am UTC +7 Friday, which is the morning of 2 days before event, and I never heard any brokers intent to drop the leverage 1 WORKING DAY before event to "protect their clients".
In the photo below, A is the time when I go to sleep and B is the time when I wake up in find out such surprise. I trade purely on USDJPY pair.
My account detail with leverage after having the live chat, the leverage still the same.
The losses causing by margin call
Any comments or advice are appreciated.