Lost $ 25,000 from FXCM

[amm2727]

[langtitle=ar]Lost $ 25,000 from FXCM[/langtitle]

I lost $ 25,000 in two trading with FXCM became my account of $ -4260 After claims and complaints for a month mentioned to me that they let me in the amount of 4260 to become the balances of 0 instead of $ 25,000 The last thing that reached him sign a paper to accept the assignment and make the account of $ 0 and do not claim other amounts What do I do now

 

[FxMaster]

I lost $ 25,000 in two trading with FXCM became my account of $ -4260 After claims and complaints for a month mentioned to me that they let me in the amount of 4260 to become the balances of 0 instead of $ 25,000 The last thing that reached him sign a paper to accept the assignment and make the account of $ 0 and do not claim other amounts What do I do now

Can you please tell us few more details how 25K turned in to -4260?

 

[amm2727]

Shapers of two parts

Part 1:
Ticket # 52009097 In the history of 15.01.2015 Been suspended trading NZD / CHF
Price arrived almost 0.61000 In the platform FXCM price did not move More than two hours until after rebounding price 0.68965 It was close the deal
A loss of almost $ 15,000


Part 2:
Ticket # 52084767 , 52111696 , 52086822 , 52089120 , 52111695 In the history of 20.01.2015
The margin call and became -4260 account The account is supposed to be after an appeal Margin $ 10,000
It is the amount of residual margin
Strange that normal trading without a large fluctuation and move

 

[Pharaoh]

Did this happen on the day the SNB decided to pull the rug out from under the CFH?

 

[amm2727]

Did this happen on the day the SNB decided to pull the rug out from under the CFH?

Yes, in the first loss

 

[oscarra]

Hi (72D,Corimba ?) try to discuss the matter, for better outcome, but don’t hesitate on filing a complaint via FCA/Ombutsman, its free of charge.

How to complain - Financial Conduct Authority

 

[Ed_Forex]

What FXCM entity your account registered at? FXCM US, UK or ?

What was FXCM official reply, post it. If like FXCM scammed other clients by saying covered negative balances, file a complaint to the local authorities in your country after doing it to FXCM regulators.

 

[amm2727]

FXCM UK

The Last Post
Was sent to sign a confidentiality agreement not to claim any amounts past and they will cover the balance
I refused to sign

 

[amm2727]

Do Forum allows me to attach this agreement?

 

[Pharaoh]

Hit reply. Then click "Go Addvanced". Scroll down some and you'll find where you can add attachments.