I thank you, Pharoah, and everyone, for your help. I listened to the info from the NetoTrader representative and it isn't true. Yes, I have proof for everything that I have stated, either in emails back and forth or my account info. When they realized that I was saving all of my emails, the representative told me that he was too busy to talk to me and that I needed to call him - knowing that I was recording all of his emails.
As far as the amount that I requested, the rep is completely mistaken - and again I have documented proof. When I requested my first withdrawal of $256.51, the company gave me back $250, claiming that $6.51 was the fee I had to pay (that is a fabricated number). Then on the second withdrawal request, I withdrew my remaining $190.05 and they only gave me $169, claiming now that the $20 is for fees. Hmmm, now you tell me if this doesn't sound fishy. Then when I showed them that the first representative started writing "rude" comments to me and that I reported him to someone higher, I had my first withdrawal request reprocessed and received my $6.51 back. Now I am simply asking that they honor their own words and give me back my $21.05. I didn't invest much in their company because I wanted to make sure that if I was going for a ride, they wouldn't have that much to swindle.
So Pharoah, what is my next step? What should I do now?
As far as the amount that I requested, the rep is completely mistaken - and again I have documented proof. When I requested my first withdrawal of $256.51, the company gave me back $250, claiming that $6.51 was the fee I had to pay (that is a fabricated number). Then on the second withdrawal request, I withdrew my remaining $190.05 and they only gave me $169, claiming now that the $20 is for fees. Hmmm, now you tell me if this doesn't sound fishy. Then when I showed them that the first representative started writing "rude" comments to me and that I reported him to someone higher, I had my first withdrawal request reprocessed and received my $6.51 back. Now I am simply asking that they honor their own words and give me back my $21.05. I didn't invest much in their company because I wanted to make sure that if I was going for a ride, they wouldn't have that much to swindle.
So Pharoah, what is my next step? What should I do now?