ferial nagy
Private
- Messages
- 23
Dear xmDear Ferial Nagy,
I understand your concerns, however, we do have doubts about authenticity of the documents and your identity. Scans and photos of the documents that you have provided us with until now are not certified copies.
Please note that we accept documents certified as true copies of the originals when certified by notary public, qualified practicing lawyers, or banks, and these document need to be sent via post to our head office.
If you have any further questions with regard to the above, I kindly ask to contact our Compliance Department.
Kind regards,
Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)
how can i send my original documents via post?! of course I will not, how do you have a doubt about signed and sealed documents ?!
why didn't you have this doubt before you send me the of validation and asking me to deposit and trade?!
your words are not convince able.
please sir what i want is my money only and no more please.
the documents i sent were taken by my mobile camera and very clear that they are true, so please don't play a game with me and if you insist that my documents are not true, just send me my money and don't ask me to trade with me any more
thanks for understanding