LianM
Recruit
- Messages
- 1
Hi Sarah,Hi RTC Customer,
As I wrote you on the email sent yesterday, please send me the link which you claim it's written "no deposit" so I can forward it to our Marketing Department to be analyzed (and edited, if it's the case). My email is sarah.p@rtcfinance.com.
RTC Finance can't force or threat any customer to deposit money (by the way, any broker has this power). It's up to the customer if he wants to deposit or not.
If a person doesn't know how to trade, it's his responsibility to learn it before trading. There are plenty of free educational guides on the Internet, including at https://www.rtcfinance.com/learning/. In addition, you have the customer service, available 24/7 to help with any issues you have.
Also on the broker site, there is a risk warning which alerts that trading carries a high level of risk and may not be suitable for all investors, and the RTC always recommends their customers to read the bonus terms and conditions before claiming for it. If RTC made a mistake, we'll be more than happy to assist in your issue, but we need your account number and email associated in order to have access to your account and understand the issue.
Best,
Sarah
I read your response with interest! It seems that you have no idea of what your marketing department is up to, I can't provide you anything in writing with regard to the false claims made by your company but i can point you to a video which is a complete load of lies (it transpires). In the video it demonstrates how easy it is to make money with no deposit (this i found hard to believe which is why I ended up parting with my money) I did think the video was lying because there are 2 supposed customer reviews on there, one was supposed to be American, the other English, the accents were reminiscent of a very bad B movie. However, your traders are the best at 'persuading' people to part with money, in my case, all my funds were supposed to be 'protected' under your 'securitisation (made up word!) policy so that i actually couldn't lose my money. If i lost my money it was supposed to be given back to me with an additional 'bonus' as a 'sorry it didn't work for you, no hard feelings'. That's how you get suckered into parting with stupid amounts of cash in the first month and lose everything! i am still waiting for my funds to be credited back to my account so that i can pay my VAT and mortgage. Yes, I used money i couldn't afford to lose based on false promises that I would not lose my money and I would always be able to pay my bills back and that the money would be back in my account on 25th June without fail. Well, here we are, 25th of June, i was supposed to have a call at 9am (BST) and to my dismay, yet again nobody is available to talk to me!
I am constantly emailing and skype messaging my 'account manager' and also any other people i have names or email address for and nobody answers me. I hoping that by making this public YOU might contact me and we can resolve this, are you willing to help or are you just able to post questions on forums? I am not hiding my identity, I am happy to put my hands up in any public forum including court (if required) to resolve this. I don't normally class myself as stupid or gullible but you have proven me wrong and that I really take objection to!
I look forward to hearing from you!
oh yeah, i'm not going to publicise your video in any public forum!