Surepips
Private, 1st Class
- Messages
- 42
Any ideas whom theire liquidity provider /providers are? Probably not disclosed as with many.
I agree with the idea of a recorded phonecall. It's further evidence and you can get an on the spot operator's response to the question of "can you explain to me exactly why you confiscated $14k from my account? and to what precise policies were violated?" Do they state they do/don't allow hedging in theire terms of service? (If that's an excuse pulled)
My expectation to any questions demanding am in depth reply would be an "ill have to ask my superior as I don't have access to this information", but recorded proof of the time taken to provide even a scripted response adds to , try calling again, ask to speak to management, See if theire stories change. Personally if it was me and I'd earnt that profit fair and square I'd be phoning them 100 times a day, clogging up theire support line and just annoying the living poop out of anyone who picked up the phone line, childish yes but laughably there'd be the chance they may even relinquish your funds just to get you off theire backs. But realistically $14k is probably nothing to them, so arguably dissmisable as an excuse as to theire time-wasting in theire eyes but one voice can still be heard none the less,
Clear as day they don't want this "one off" public complaint to be publicly visible, obviously with your evidence and theire physical request to remove negative reviews from FPA. And an aggressive counter attack freezing funds shows they really care about how they "appear" in the public eye to have to resort to blackmail and holding your capital hostage...the exposure is getting them twitchy.
I'm curious had you not withdrawn the 7500 prior assuming your account balance would have then been around 26k how much would they have confiscated in that event, still approx 2/3rds.... without knowing the terms their liquidity provider flagged it on..... if its a misrepresented quote then that the brokers fault, they filled the order, it executed and profit was added to account..... case closed in my eyes. Your money! And again why is theire liquidity provider acting like a casino that's caught someone counting cards, can't have deep pockets if he's quibbling over 14k
I agree with the idea of a recorded phonecall. It's further evidence and you can get an on the spot operator's response to the question of "can you explain to me exactly why you confiscated $14k from my account? and to what precise policies were violated?" Do they state they do/don't allow hedging in theire terms of service? (If that's an excuse pulled)
My expectation to any questions demanding am in depth reply would be an "ill have to ask my superior as I don't have access to this information", but recorded proof of the time taken to provide even a scripted response adds to , try calling again, ask to speak to management, See if theire stories change. Personally if it was me and I'd earnt that profit fair and square I'd be phoning them 100 times a day, clogging up theire support line and just annoying the living poop out of anyone who picked up the phone line, childish yes but laughably there'd be the chance they may even relinquish your funds just to get you off theire backs. But realistically $14k is probably nothing to them, so arguably dissmisable as an excuse as to theire time-wasting in theire eyes but one voice can still be heard none the less,
Clear as day they don't want this "one off" public complaint to be publicly visible, obviously with your evidence and theire physical request to remove negative reviews from FPA. And an aggressive counter attack freezing funds shows they really care about how they "appear" in the public eye to have to resort to blackmail and holding your capital hostage...the exposure is getting them twitchy.
I'm curious had you not withdrawn the 7500 prior assuming your account balance would have then been around 26k how much would they have confiscated in that event, still approx 2/3rds.... without knowing the terms their liquidity provider flagged it on..... if its a misrepresented quote then that the brokers fault, they filled the order, it executed and profit was added to account..... case closed in my eyes. Your money! And again why is theire liquidity provider acting like a casino that's caught someone counting cards, can't have deep pockets if he's quibbling over 14k