Problem getting money from Forex broker.
Hello all,
I would like a help/advise regarding my problem with a forex broker.
Here is my situation in brief.
In june 2009 I have opened a real mini account with 300 USD, since i'm new i was doing mainly mini, micro trading.
About 3 weeks ago I wanted a withdrawal of 500 usd to my paypal ( there was about 2200 usd in my account). It tok them about a week to tell me that I have broken the rules and not sending me the money. (supposed to have traded standard trades not mini) But i know it was only maybe the most 5 trades in 4 months with a small profit about 50 USD total ( also with a loss about 200 USD).
This week monday I have emailed them that I want to close my account and withdraw all of about 1900 USD. They wrote me back that only they can offer me 500 USD and close the account right away. ( the reason same, trading standard on mini account) I have wrote back that I'm not accepting the offer and wanted them to send me all the '' illegal'' trades I have made in numbers.
I have never got that from them, just the same offer.
My question is: do they have the right to do that? or this is legal?
Any suggestion or help welcomed.
I have saved all the emailes from them, also have a photo of the trading screen with my name acct.#, brokers name, and amount in the account.
P.S. Broker is based out of Toronto Canada
Thank you,
Lenka
Hello all,
I would like a help/advise regarding my problem with a forex broker.
Here is my situation in brief.
In june 2009 I have opened a real mini account with 300 USD, since i'm new i was doing mainly mini, micro trading.
About 3 weeks ago I wanted a withdrawal of 500 usd to my paypal ( there was about 2200 usd in my account). It tok them about a week to tell me that I have broken the rules and not sending me the money. (supposed to have traded standard trades not mini) But i know it was only maybe the most 5 trades in 4 months with a small profit about 50 USD total ( also with a loss about 200 USD).
This week monday I have emailed them that I want to close my account and withdraw all of about 1900 USD. They wrote me back that only they can offer me 500 USD and close the account right away. ( the reason same, trading standard on mini account) I have wrote back that I'm not accepting the offer and wanted them to send me all the '' illegal'' trades I have made in numbers.
I have never got that from them, just the same offer.
My question is: do they have the right to do that? or this is legal?
Any suggestion or help welcomed.
I have saved all the emailes from them, also have a photo of the trading screen with my name acct.#, brokers name, and amount in the account.
P.S. Broker is based out of Toronto Canada
Thank you,
Lenka