I need one to put this into serious consideration and get it solved.
I deposited the following into my Octa account
(OCTA ID: 142229046):
(TraceID: HK8TSHWP) R10,000
(TraceID: C2V4NHWP) R6,000
Total: R16,000
They were withdrawn via my FNB account (Hypersignal - sole prop) to the Standard Bank...
It has been 32 days of constant repetitive support replies, Chats closed by Agents without even replying, leaving reviews on multiple platforms and there has still been no cooperation from OctaFX. I have already drafted a report for the FSCA Enforcement Department to officially escalate the...
I am reporting a significant delay in receiving a refund for two deposits made via local bank transfer to Octa (South Africa) that were never credited to my trading account that was never allocated.
Account Details:
Octa Trading ID: 142229046
My Bank: FNB South Africa ("Hypersignal" / Sole Prop...
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