Recent content by Cphiem

maybe is not sure, i need more explain from exness, if they say gap, they just show me how i can see them. ok alladir. thanks you so much.

these images are gap, i just want to tell at time my order is closed, price not have gap, it moving fast, pass my sl, then stop about 1266, then moving fast to 1261, and stop again, and then moving fast 1258, and back 1262. all of journal, my order not get sl, then exness give price 1260.033...

no gap and then, have gap

yeah i know that, but as you can see image attacked on some posted, with M1, and time the order closed, you can see have nothing gap in this case.

exness can explain with me reason why, but they dont do that. they said this is a gap and get me rules of exness about gap. while this is clearly not a gap. why they dont explain more clearly? because they dont want to get back my money!

Time order is 2013.11.20.11:25, it about between 5:20am GBP MPC Member Dale Speaks and 8:30am CAD Wholesale Sales m/m, not at news time. But suddently price moving fast and then as you seen

They explain this is a gap, and get rules gap to use, but anybody here can see attack image show nothing gap in this case. Price moving fast and exness cheating customer!

exness are advertising in this forum with alot of goods thing, no slippage.. ect ect... how can they do that

support team answer refused to recognize errors anybody here can see this image have not gap, it real price. but exness support tell me have gap and take my money. get price 1260.033 to me. This is scam, fraud and cheating customers! maybe i should contact with FDR or some related...

At 11:26 on 20th of November the market was moving. At that time order #27601076 hit stop loss level, but my set up Stoploss is 1268 for order buy @1270.713, and then, exness give me a price 1260.033 for lotsize 0.5, take me 400$. i contacted with exness and they give me some reason: At...

Thanks your for answer and action. Sincerely

Thanks Pharaoh, i sent email, and just received reply from Alex some minute ago.

With this screen shot, i sent it to exness support and have this answer: Christina Nikiforova — EXNESS Support | 10:36 | Yesterday Status changed: Unapproved ➝ Open Internal status changed This is exness support, no reason, no words, nothing. Because in this case they have nothing to tell me...

This is a screen shot. As you see order 22685401 have the same times open and closed is 23:00 at open price 1390 and closed price 1282.092, while i set stoploss 1388. two order another is get right price 1388 stoploss at thí time 23:00. I need an answer from exness? why? i trade in over three...

Everyone can see this image, order 22685401 get price open 1390 and price stoploss 1382.092 at the same time 23:00 while two order get right price stoploss 1388 at the same time 23:00? What happen? I trade for long time, over 4 years old and i understand clearly what is spread widening.