Recent content by cris777

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    Resolved | www.xm.com cancel my profits! (manual grid trades!)

    Luckily, they paid. I hope to do not be in the future in this kind of situations as I know it take a long time before you see your money if you start a complaint...
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    Resolved | www.xm.com cancel my profits! (manual grid trades!)

    No correlation, just one pair as you can see in the statement. The complaint was just due to the last 6 trades. You may check also the entry point and exit points. You will see I was not trading during news time, or any other possible "price feed arbitrage". You can do all the checks you want...
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    Resolved | www.xm.com cancel my profits! (manual grid trades!)

    Finally I can consider the case solved. XM sent me the money as stated by their representative. As all the deposits have been made by card, they sent me the amounts. Even if I did not get any clear confirmation, now I can say that this case can be considered solved as I see the money in my bank...
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    Resolved | www.xm.com cancel my profits! (manual grid trades!)

    Hello Andrey, I did not receive any further communication from XM. You are the first one that is requesting me to send the details of my bank account. Where should I send them? to which email address? As in the last communication I did not understand that XM was sending me back at least the...
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    Resolved | www.xm.com cancel my profits! (manual grid trades!)

    I've just got an update from them. I attached a pdf containing their last communication and my reply. As I do not want to believe to what it is written, I asked them a confirmation on what I've understood. Yesterday, it looks they were changing idea. They wrote me they were checking again my...
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    Resolved | www.xm.com cancel my profits! (manual grid trades!)

    Hello, some days ago xm (Trading Point of Financial Instruments Ltd ) has stolen my profits. I have an account since november 2013. until few days ago I was loosing but friday I finally recovered most of my total loss with them. the 11th of april, they cancelled the bonus of 30% (who cares!)...
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