Hello,
Guys, there was no error, I received an answer from Financial Ombudsman, it seems that they were able to contact eToro and settle the situation for me.
I report the message I received from them
START MESSAGE
Your complaint about eToro (UK) Ltd
Thanks for getting in touch with...
I'ts impossible, I tried many times, there is just an automated message...
I'm almost sure that this was not planned but just a bug on their new implementation on withdrawal
Yes but I never received a messagge from them, the ticket are still opened, their last message was always the same, I did not receive any forma comunication
Guys, I took my money back.
Now, I suppose that this is a sort of IT bug, because they changed the withdrawal UI on the website.
Yesterday, while I have still everything blocked, and the customer service who not even answer anymore to my ticket, I randomly tried to withdrawal, I immediately...
https://www.forexpeacearmy.com/community/threads/etoro-blocked-my-money-for-a-transfer-of-200euros-in-btc-from-wallet.68327/
Now is the third month, I really don't know what to do, they are keeping almot 3000euros, what a scam
No, my total loss is 2700Euros, the 200euros are the reason for which my account has been blocked: I have done a transfer of BTC, equal to 200euros, in one account that for some reason they did not liked, and that was enough for blocking everything.
Hello,
I received on the 27 November an email ETORO where my etoro wallet was blocked, I was asked my relation with a specificif bitcoin address.
I sent 200euros less or more of BTC, for the purchase of an iPad, which was regularly listed on an second had website, the seller, convinced me to...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.