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  • Hi Lorraine,
    >> do you have any other contact details apart from the support email on their paperwork

    Yes, you can mail me at maduet@bluewin.ch
    Should you not hear from them today, there's something else we can do.
    CU
    Martin
    I've just written to Ivan Repin concerning your case. These guys are outrageous ! Let's wait and see what the outcome of my mail is. I know this guy is terrified about negative publicity (he kept writing to me, almost begging me to remove my negative review). So this is where we can attack them, where it hurts most. Don't worry, you'll get your money back !
    CU,
    Martin
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