Hi, Christian100, how did you do it, i can't seem to get a solution for my problem, my bank is not helping me, is it because I am in South Africa or the South African banks are no competent enough? i really can't deal!..please advise
i just received an email from FNB and see below:
i really don't get it! i have never attached any agreement between me and Tradorax
Good day
This is a trading account and the matter is between the customer and the merchant.
The bank cannot get involved as the customer entered into an agreement...
Thanks a lot Thandi, I have tried with all I have to fight and if you are in South Africa being defrauded by an international company, you are bound to lose the battle. I wish I could have someone to assist me do a cash back
thanks so much Thandi for your encouragement.
Good morning
Hi, Pharaoh
Hope i find you well, I have spoken to one of the legal advisers from my bank and she told me that since Tradorax is not a South African company, they can't assist me. If it was they were going to lodge a civil case and get my money back from them. I guess I am so...
thanks so much for the advise, i will do just that, i have contacted them and they said that they cannot assist because the money is $2250 and it should be $4000 and over
thanking you kindly
mamello
Hi, AsstModerator
i have contacted First National Bank regarding a dispute against Tradorax and this is the message they sent to me today first sms FNB reads thus: "We are unable to process your dispute. Please resubmit together with the required communication with Merchant/Service Provider...
Good morning Moderator
hope i find you well, i just need to know where to from here, since Tradorax is found guilty. is there anything else that i need to do to get my money refunded back to me? I really need your help and advise. I am sorry if i sound too desparate but in actual fact i am...
Morning
thanks for the info, much appreciated i have since reported the matter with Actionfraud police two months ago but i have never heard from them since then
Good morning, AsstModerator
as per your request, i have waited for Tradorax's representatives to contact or react to your invitation to no avail. Nobody seem to care as always. they never called or contacted me at all.
thanking you kindly
Mamello
hi, thanks for the info much appreciated. i went to the bank and the manager told me that it the records are listed as a purchase that i did and therefore they do not reverse a purchase charge and besides it was done via my Visa cheque card and not a credit card. i will try and write an email to...
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