Recent content by Tickmill

Dear G.Difederico, Kindly contact our support team (support@tickmill.com) providing your trading account number and trade ID so we can further investigate. Thank you.

Tickmill has provided a response to the subject matter. Please contact our customer support on support@tickmill.com for further assistance.

Dear Deltoid88 We have provided all required responses to you, we have nothing further to add. Thank you.

Dear Deltoid88, We appreciate you are frustrated, however the responses provided to some of your points above should provide some clarity on the matter. -There is only one true WTI spot price. There is no central trading venue or rulebook to form a single global spot (cash) price for...

Tickmill does not interfere with the pricing of its Oil products. Tickmill simply transmits the pricing coming from the Liquidity provider to its clients. We follow a strict due diligence process in picking our liquidity providers. In the case of Oil pricing, our LP is a highly reputable FCA...

Hi Deltoid88, We have provided all necessary clarifications and have assisted with detailed explanation in regards to your trades. If you have any additional concerns, you can reach out to our support team. Thank you.

Hi Bigdolly, Our welcome account https://www.tickmill.com/promotions/welcome-account is only available for clients under Tickmill SC. If you have any additional questions or need further clarifications, do not hesitate to contact our support teams at support@tickmill.com or...

Dear traders, We are very excited to inform you that we have launched a new rebate promotion which will allow you to earn competitive rebates based on your trading activity while taking advantage of our ultra-low spreads and commissions. Learn more here -->...

Hi Eggletor If there are no login attempts made into your Demo account within 7 days, then it will expire and in this case you would get the "Invalid account" error. Please note that only trading password logins count, not investor ones. If you are still experiencing issues, please contact our...

Hello traders, Tickmill has launched our new IB Contest. Read more below: Begin the new decade by travelling to the places where all trading action takes place! Tickmill launches its Introducing Broker Contest for the fourth consecutive year, giving you the opportunity to win a full travel...

Dear msud3 As expected, United Kingdom’s general election on Thursday 12 December 2019 resulted in extreme market conditions (significant price volatility, wider spreads and price gaps). As a result, trades related to European indices, GBP and EUR crosses faced huge price moves, cases in which...

Hi FXMaster, Unfortunately despite our team's best attempts to communicate with the trader and explain the situation, he is not willing to collaborate with our team. If there is any way we can provide additional support to the client, he can contact us at support@tickmill.com

Hello, Our team has tried to contact this trader multiple times to explain the situation via phone, while we have also reached out to him via email explaining what happened. If there are any additional questions, the trader can contact our support team who is always available to help.

Dear bai82, Thank you for your feedback. I hope our response has provided you with the necessary assurances regarding your trades. Should you require further information please do not hesitate to contact us by sending an email to support@tickmill.com.