ZurichPrime issued a full refund for client 1180511 on March 8th.
Admin, kindly close this thread as Resolved.
Best Regards,
ZurichPrime.Customer Service
Dear Client,
Kindly send you request with your name and account # to support@zurichprime.com. We will review it and get back to you.
Best Regards,
Zurich Prime Customer Service
Dear Client,
You funds were sent back to your bank account yesterday. Kindly update the status of this complaint.
Best Regards,
Zurich Prime Customer Service
Dear Client,
Please be advised that the amount of 250 USD was refunded back to your CC yesterday.
Kindly update the status of this complaint.
Best Regards,
Zurich Prime Customer Service
Dear Arle0987,
The amount of 250USD was refunded back to your CC on August 16th. Even though we tried to contact you several times via phone and e-mail we did not receive any answer from you. We consider your case solved!
Best Regards
Zurich Prime Customer Service
Dear Oscarra,
We are sorry to inform you that you have confused our brand (Zurich Prime) with a different broker unrelated with us in any form or matter. Thus, the representative heard on your recording is NOT from our company, but rather a representative of "Trade 24".
We would appreciate...
Dear Client,
We are ready to look into your case. Please submit your complaint here https://zurichprime.com/file-a-complaint/
We will review it and get back to you!
Thanks!
Best Regards,
Zurich Prime Support Team
Dear Admin,
We received several posts from user ditabi21 which are insulting and inconcrete. Kindly take the necessary actions to remove them.
We are doing our best to address customer complaints in a sophisticated way.
Best Regards,
Zurich Prime Customer Service
Dear Mr./Mrs.
We sent you an e-mail to moemoe1933@hotmail.com 1 month ago to which you never replied. We also cannot find any records of an existing or past client with the mentioned e-mail in our system.
We are ready to look into your complaint if you send us official e-mail to...
Dear REMOVED,
We received your complaint and are investigating the matter. We will contact you soon.
Kind Regards,
Zurich Prime Customer Service
FPA Forums Team Note: Revealing private client information the client has not yet posted is unethical and probably illegal. Do not repeat this action.
Dear Client,
Please log your complaint into complaints@zurichprime.com or share your account number so we can review it and get back to you.
Kind Regards,
Zurich Prime Customer Service
Dear Client,
Please submit your complaint here https://zurichprime.com/file-a-complaint/
We will review it and get back to you!
Thanks!
Best Regards,
Zurich Prime Support Team
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