You can request a wire transfer confirmation report from their bank. It would show the exact time the wire left the sending bank. It also has other details like the Value Date, which is the date the recipient bank will credit their account.Hi guys,
Sorry for such a novice question, but I wonder if you could give me some light:
I have orderd the withdraw of my funds on Feb 19, and on my myWallet page at Hotforex it says that it has been completed (i just don't know when it has changed. Before it was "pending").
However I haven't gottem the value to my destination bank account.
Is there something wrong? The only thing I know is that they inform that it takes 2 to 10 business days for it to be completed. But still, the website informed me the "completed" status...
Thanks for your help!
Please request this from their accounting department for that withdrawal. You must specifically ask for the wire transfer confirmation report. Or bank transfer confirmation report.