Moonfreeze
Recruit
- Messages
- 2
I am posting this warning to expose Tradeify (Tradeify FX LLC) for fraudulent practices, severe customer support unresponsiveness, and unlawful retention of customer funds.
1. THE EVENT & COMPLETED KYC
On September 3, 2026, I paid over $80 in USDT for a Tradeify evaluation account. Following their required onboarding process, I fully completed both FACE RECOGNITION and GOVERNMENT ID VERIFICATION (KYC).
Despite passing identity verification, my order remained stuck on the processing screen. I was NEVER provided with any trading account credentials, dashboard access, or platform service. I have executed ZERO trades on Tradeify.
2. SUPPORT DRAGGING FEET & ABSURD PERMANENT BAN
Between September 3rd and today, I proactively reached out to their support team MULTIPLE TIMES to ask why my account was stuck on the processing page. Each time, their support provided ZERO actual solutions and simply told me to "keep waiting."
After dragging their feet for days with no progress, out of nowhere today, they sent me an outrageous email claiming my account has been PERMANENTLY BANNED for "suspicious activity" (an automated false-flag likely triggered by my VPN connection).
Support (Ticket #130523039) refused to review the decision, completely ignoring the fact that I am a real customer who passed full facial and ID KYC. They unilaterally closed my ticket and explicitly refused to issue a refund (I have re-opened a new ticket under #132160465).
3. UNLAWFUL FRAUDULENT PRACTICE
Passing mandatory face/ID KYC proves my real identity beyond doubt. Making a customer wait for days, providing zero support, and then using an automated VPN flag as a loophole to issue a permanent ban and pocket customer fees without delivering any service is PURE FRAUD.
If Tradeify refuses to deliver the service I paid for, they are legally and ethically obligated to issue an immediate refund.
4. LEGAL ESCALATION & SEVERE WARNING TO ALL TRADERS
I have officially initiated legal and regulatory escalation steps against Tradeify (Tradeify FX LLC) for fraudulent non-fulfillment of contract and unlawful withholding of customer assets. Complaints and reports are being filed with U.S. regulatory and consumer protection agencies (including BBB, CFPB, and CFTC), as well as crypto payment gateway fraud units.
I URGE ALL TRADERS TO EXERCISE EXTREME CAUTION REGARDING TRADEIFY!
Do not trust a firm that takes your money, forces you through KYC, makes you wait indefinitely, and then falsely bans your account without delivering a single day of service or returning your funds.
I demand an IMMEDIATE full refund of my crypto payment back to my wallet. All evidence—including TxID payment receipts, KYC status, support chat records, and email logs—has been fully preserved and documented.
1. THE EVENT & COMPLETED KYC
On September 3, 2026, I paid over $80 in USDT for a Tradeify evaluation account. Following their required onboarding process, I fully completed both FACE RECOGNITION and GOVERNMENT ID VERIFICATION (KYC).
Despite passing identity verification, my order remained stuck on the processing screen. I was NEVER provided with any trading account credentials, dashboard access, or platform service. I have executed ZERO trades on Tradeify.
2. SUPPORT DRAGGING FEET & ABSURD PERMANENT BAN
Between September 3rd and today, I proactively reached out to their support team MULTIPLE TIMES to ask why my account was stuck on the processing page. Each time, their support provided ZERO actual solutions and simply told me to "keep waiting."
After dragging their feet for days with no progress, out of nowhere today, they sent me an outrageous email claiming my account has been PERMANENTLY BANNED for "suspicious activity" (an automated false-flag likely triggered by my VPN connection).
Support (Ticket #130523039) refused to review the decision, completely ignoring the fact that I am a real customer who passed full facial and ID KYC. They unilaterally closed my ticket and explicitly refused to issue a refund (I have re-opened a new ticket under #132160465).
3. UNLAWFUL FRAUDULENT PRACTICE
Passing mandatory face/ID KYC proves my real identity beyond doubt. Making a customer wait for days, providing zero support, and then using an automated VPN flag as a loophole to issue a permanent ban and pocket customer fees without delivering any service is PURE FRAUD.
If Tradeify refuses to deliver the service I paid for, they are legally and ethically obligated to issue an immediate refund.
4. LEGAL ESCALATION & SEVERE WARNING TO ALL TRADERS
I have officially initiated legal and regulatory escalation steps against Tradeify (Tradeify FX LLC) for fraudulent non-fulfillment of contract and unlawful withholding of customer assets. Complaints and reports are being filed with U.S. regulatory and consumer protection agencies (including BBB, CFPB, and CFTC), as well as crypto payment gateway fraud units.
I URGE ALL TRADERS TO EXERCISE EXTREME CAUTION REGARDING TRADEIFY!
Do not trust a firm that takes your money, forces you through KYC, makes you wait indefinitely, and then falsely bans your account without delivering a single day of service or returning your funds.
I demand an IMMEDIATE full refund of my crypto payment back to my wallet. All evidence—including TxID payment receipts, KYC status, support chat records, and email logs—has been fully preserved and documented.
