Capital Index review: Pros, Cons and Traders Ratings.

1.979 • 4 REVIEWS
Updated: Feb 12, 2024

What is Capital Index?

Capital Index is a forex broker with MetaTrader 4 (MT4) the forex trading top platform as their trading platform.

CapitalIndex offers over 50 forex currency pairs, indices, cfds, commodities and precious metals for your personal investment and trading options.

Please read Capital Index Reviews below and share your live trading experiences with this broker.

Other websites of this company including

Broker Details

Minimum Trade Size: 0.01
Maximum Leverage: 200:1
Minimum to Open Live: $100
Established: 2014
Address: P.O. Box SP 61567, Goodman’s Bay Corporate Centre, 2nd Floor, Nassau New Providence, Bahamas
Contact:, +1 844 8074302, +44 (0)207 060 5120
Regional offices:
Regulators: SCB #SIA-F199, FCA #709693
Prohibited countries:
Trading platforms: MT4
Web Trading: ✅ Yes
Mobile Trading: ✅ Yes

Trading Instruments

Currencies: (50+)
CFD: (15+) Gold, Silver, Other Precious Metals, Stock Indexes, Oil

Trading Conditions

Hedge: ✅ Yes
EAs/Robots: ✅ Yes
News Trading: ✅ Yes

Managed Accounts & Social Trading

Deposit Methods: Bank Wire (BankTransfer/SWIFT), VISA, MasterCard
Withdrawal Methods: Bank Wire (BankTransfer/SWIFT), VISA, MasterCard
* Please check broker website for more information
1.979 • 4 REVIEWS

Recent User Reviews of Capital Index

netherlands, Netherlands,
Nov 19, 2023,
Registered user

very poor service

Service use: Live Length of use: over 1 Year
Capital index illicitly removed 24,419.98 eur of my profits last month. They stated 2 reasons why my trades were voided:

1: My trades breached the scalp policy as they lasted under 3 minutes.

2: I "may be using a strategy to engineer fills in markets that we consider to be palpable and latent"

Regarding scalping, for over a year all trades on my account had been under 3 minutes. Never I received a message that this was an issue. Only now after I've made a decent profit, it used this as a reason to remove my P&L. If scalping was actually an issue, it should not have let me trade like this for all this time and only now bring it up. They just use their scalp policy to remove the most profitable trades.

Regarding my strategy being latent and palpable, I asked many times to show evidence of this, but I never received this. As such, this allegation should be disregarded.

This kind of behavior is typical for brokers that trade against you and will do anything to prevent you from making money. Stay away!
South Africa,
Jun 1, 2019,
Registered user

CI have started to steal these remaining funds

I stopped trading on the Capital-Index account some time ago and wanted to withdraw my remaining funds. NO response from CI to many request submitted in writing. Now CI have started to steal these remaining funds ..... once -or twice every month deducting random AdminCharge ....?
Oct 2, 2017,
Registered user

Legitimate, but long withdrawal fees

Capital Index is the recommended broker for their software "SmartCharts" and the software is recommended by their learning institution by "Learn To Trade."

3 Separate companies, connected and all legitimate, now I have ups and downs with the company but I will review the broker for now.

I have been trading with Capital Index for almost 6 months and I find no problems with them when it comes to trading, there are times where spreads suddenly spike on news event, and price only kissing my TP level and head back to SL.

But I have compared several price feeds and they are not to blame from those issues.

So when it comes to trading, they are legitimate. I am a swing trader and I don't mind their spreads, although spreads in major pairs go lower than 2 pips in London open. But personally I think the average spread is 3-4 Pips overall

Now here is the problem....

It is stated that withdrawals take 10-15 business days, and I am okay with it, but no matter how many times I contact my bank, they say it's the broker's side, when I contact live support (which is amazing by the way and are always available) they say it's the bank's side and all they can do is send me useless reference numbers that my bank can't use.

Take note that I have made several withdrawal transactions with them and me bouncing off asking questions to my bank and broker is very, very frustrating.

Until I notice this CONSISTENT pattern, that all my withdrawals take EXACTLY 1 month, they said that it's because of the policy of our bank and they took time to explain things to me.

I even ordered their card so I could process withdrawals faster but after 2 months it has not arrived yet.

Although on my last withdrawal they assisted me for my withdrawals to take 3-5 days only which I have to submit some requirements.

but it took me 2 weeks to solve until it reflects in my balance.

All my withdrawals are processed, but it takes time to withdraw with them, perhaps it is because of my bank or where I am (country) but the are doing their best to solve it.
Tom Johnson
London, United Kingdom,
Jan 1, 2016,

I don't understand why they advertise competitive spreads when most gbp or eur pairs are above 3? This is not competitive and is on the high side. Apart from that everything else is good but I can not use this broker due the spreads.
1 trader has found this review helpful