Broker Details
| Minimum Trade Size: | 0.01 |
|---|
| Maximum Leverage: | 500:1 |
|---|
| Minimum to Open Live: | $20 |
|---|
| Established: | 2015 |
| Address: | Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, MH96960, MH96960, Marshall Islands |
| Contact: | support@lqdfx.com, +44 2035988261 |
| Regional offices: | |
| Regulators: | |
| Prohibited countries: | Unknown |
| Trading platforms: | MT4 |
| Mobile Trading: | Yes |
| ECN: | Yes |
| Currencies: | (70+) |
| Cryptocurrencies: | |
| CFD: | (35+) Gold, Silver, Other Precious Metals, Stock Indexes, Oil, Other Commodities |
| EAs/Robots: | Yes |
| News Spike Trading: | Yes |
| Scalping: | Yes |
| PAMM: | Yes |
| Deposit Methods: | Bank Wire, VISA, MasterCard, Bitcoin, Ether/Ethereum, FasaPay, Litecoin, Neteller, Ripple, Skrill, UPayCard, VLoad |
| Withdrawal Methods: | Bank Wire, VISA, MasterCard, Bitcoin, Ether/Ethereum, FasaPay, Litecoin, Neteller, Ripple, Skrill, UPayCard, VLoad |
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Traders Reviews
Very Questionable broker
Service use: Live
Length of use: 0-3 Months
I deposited $500 via VLOAD. After a week of trading I noticed the amount per pip was lower than other brokers. Today I traded US30 and was up 747 pips. (.01 lot). The amount I cashed out was less than $5.00. A colleague of mine has a different broker and cashed out around $74. I decided not to stay with this broker. I requested my money via VLOAD. They are not allowing this and actually they have the cost of the transfer greater than what I have in my account. BEWARE OF THIS BROKER.. I put in a request but haven't heard from them yet.
1 trader has found this review helpful
Dear reggieqb,
Thank you for your feedback.
We have tried to identify you in our system or at least find a case similar to your claim. However, we failed to do so due to lack of information provided.
Let me clarify that the tick value of certain indices may vary from broker to broker. Therefore, we would always advise doing your research as to be clear if the value we offer works along your strategy.
Have you contacted us to inquire the above prior to trading? We offer a 24/5 live chat service, along with other support methods, readily available to provide help, where you could have obtained the information. Being an informed trader would have prevented your disappointment and this unnecessary 1 star review.
As much as we appreciate reviews good or bad as they help us to improve our business, we do feel that this review shows lack of basic understanding of your broker rates, resulting in nothing but tarnishing our reputation, simply because we offer different services than your colleague’s broker.
Kind Regards,
Mark
Official Representative
Thank you for your feedback.
We have tried to identify you in our system or at least find a case similar to your claim. However, we failed to do so due to lack of information provided.
Let me clarify that the tick value of certain indices may vary from broker to broker. Therefore, we would always advise doing your research as to be clear if the value we offer works along your strategy.
Have you contacted us to inquire the above prior to trading? We offer a 24/5 live chat service, along with other support methods, readily available to provide help, where you could have obtained the information. Being an informed trader would have prevented your disappointment and this unnecessary 1 star review.
As much as we appreciate reviews good or bad as they help us to improve our business, we do feel that this review shows lack of basic understanding of your broker rates, resulting in nothing but tarnishing our reputation, simply because we offer different services than your colleague’s broker.
Kind Regards,
Mark
Official Representative
Very bad Broker
Service use: Live
Length of use: 0-3 Months
I had been trading with them for the past 3 months and their spreads and order execution is very bad. I had joined as a affiliate and earned by referring many customers, finally they did not even pay me the commission as a affiliate. Beware of this scammers.
1 trader has found this review helpful
Dear riya2015,
Thank you for taking the time to post this review.
It would be more enlightening to provide us with specific information (account number/ Wallet ID) to identify you as a client and properly investigate your case.
We would like to be able to provide you with a comprehensive reply as we value our partnerships and we offer a market leading affiliate program.
Further, we pride ourselves on the fast and accurate execution and tight spreads, on which we generally receive very positive feedback.
Withholding money is definitely not our policy.
To conclude, since there is anonymity and lack of evidence on your part, we cannot refute your claims.
Kind Regards,
Mark
Official Representative
Thank you for taking the time to post this review.
It would be more enlightening to provide us with specific information (account number/ Wallet ID) to identify you as a client and properly investigate your case.
We would like to be able to provide you with a comprehensive reply as we value our partnerships and we offer a market leading affiliate program.
Further, we pride ourselves on the fast and accurate execution and tight spreads, on which we generally receive very positive feedback.
Withholding money is definitely not our policy.
To conclude, since there is anonymity and lack of evidence on your part, we cannot refute your claims.
Kind Regards,
Mark
Official Representative
No major complain
Service use: Live
Length of use: over 1 Year
For over a year I have been using their demo and live accounts and have not any problem that is worth complaining about. Deposit and withdrawals are almost instant. I have been demoing their STP account as I intend to fund a live STP and trade fundamental economic news.
Bad service
Service use: Live
Length of use: 3-6 Months
This platform has a disgusting service, You can't withdrawal your money
I will not reccomand LQDFX
I will not reccomand LQDFX
1 trader has found this review helpful
Dear Danbar,
Thank you for your feedback.
We are unable to investigate your case due to lack of any kind of identification provided, such as trading account number or wallet ID number.
We would appreciate if you could please be more specific in regards to the bad service you received directly from LQDFX so we can address it accordingly.
In any case I must stress the fact that we never hold clients' withdrawals. Further, all withdrawals are processed within 1 business day.
Kind Regards,
Mark
Official Representative
Thank you for your feedback.
We are unable to investigate your case due to lack of any kind of identification provided, such as trading account number or wallet ID number.
We would appreciate if you could please be more specific in regards to the bad service you received directly from LQDFX so we can address it accordingly.
In any case I must stress the fact that we never hold clients' withdrawals. Further, all withdrawals are processed within 1 business day.
Kind Regards,
Mark
Official Representative
Tried to take deposit
Service use: Live
Length of use: 3-6 Months
I originally liked broker because of website set up but looks can be deceiving I sent my deposit and it was almost a day and I kept getting the run around and one agent said my deposit is going to my account and there is nothing they can do long story short don’t trust these people I will post emails they tried to steal my $2000 deposit
1 trader has found this review helpful
Dear alexanderthemack,
Thank you for taking the time to post this review.
As much as we want to find out what made you think that LQDFX will steal your $2000 deposit, we are unable to do so as you chose to remain unidentified. We would be glad if you could provide us with information (your account number or Wallet ID) to identify you as a client as we take very seriously any complaints of missing funds.
Since we are unable to match your review with a client's case I presume it was a misunderstanding, as this reported issue is neither in our best interest nor how we conduct our business.
Kind Regards,
Mark
Official Representative
Thank you for taking the time to post this review.
As much as we want to find out what made you think that LQDFX will steal your $2000 deposit, we are unable to do so as you chose to remain unidentified. We would be glad if you could provide us with information (your account number or Wallet ID) to identify you as a client as we take very seriously any complaints of missing funds.
Since we are unable to match your review with a client's case I presume it was a misunderstanding, as this reported issue is neither in our best interest nor how we conduct our business.
Kind Regards,
Mark
Official Representative
After changing my address deposit declined
Service use: Live
Length of use: over 1 Year
My credit card is issued on my permanent address and at the moment I live and work in another town. I gave them bank statement of my address, cell phone bill with both addresses, state certificate about my temporary and permanent address.
I will not recommend them to anyone...
I will not recommend them to anyone...
2 traders have found this review helpful
Dear q.jumper73,
Thank you for your review.
When it comes to card deposits, our Compliance department along with the Payment Service Provider follow very strict Anti-Money Laundering rules, in order to ensure anti-fraud protection.
This is the reason why we ask our clients to provide us with the relevant documentation which needs to match the information they provide when they register for an account with LQDFX.
However, we have looked into your case and we have confirmed that one of the documents you provided mentioned both of your addresses; something that unfortunately has been overlooked by a member of the staff.
In any case your funds were returned to you in full, but we still understand your frustration and we sincerely apologize as the document provided could have been accepted.
Please, be informed that in case you may wish to proceed with a new deposit with us in the future, your documents related to the card you have used to make the previous deposit are all approved.
As we value both the safety of our clients’ funds and their positive trading experience with our company, we’ll make every effort to prevent this from happening again.
Once again, we apologize for this inconvenience.
Kind Regards,
Mark
Official Representative
Thank you for your review.
When it comes to card deposits, our Compliance department along with the Payment Service Provider follow very strict Anti-Money Laundering rules, in order to ensure anti-fraud protection.
This is the reason why we ask our clients to provide us with the relevant documentation which needs to match the information they provide when they register for an account with LQDFX.
However, we have looked into your case and we have confirmed that one of the documents you provided mentioned both of your addresses; something that unfortunately has been overlooked by a member of the staff.
In any case your funds were returned to you in full, but we still understand your frustration and we sincerely apologize as the document provided could have been accepted.
Please, be informed that in case you may wish to proceed with a new deposit with us in the future, your documents related to the card you have used to make the previous deposit are all approved.
As we value both the safety of our clients’ funds and their positive trading experience with our company, we’ll make every effort to prevent this from happening again.
Once again, we apologize for this inconvenience.
Kind Regards,
Mark
Official Representative
They accused me of ARBITRAGE Trading!! Took my $$
Service use: Live
Length of use: 0-3 Months
I am an aggressive trader! When I see a good setup I go in on it with large lot sizes and multiple trades. So one day I did exactly that and found myself in profit of over 30k in less that an hour. I get an email from Lqdfx telling me that their liquidity provider contacted them a stated that I wasn't "trading in good faith" and to stop whatever i was doing or they will flag my account for fraudulent behavior. Well after several emails back and forth while my trades were still profiting they closed my account. They claimed to have done an *investigation* of some sort that concluded into me "Arbitrage Trading* and somehow cheating the system. I was very ne two trading then and didn't even know what Arbitrage trading was....they gave me the 16k that I was trading with but refused to pay me the profits of over 20k that I made with my trades. THEY PICK AND CHOOSE WHAT THEY WILL PAY OUT AND TO WHOM. IF YOU ARE A VERY GOOD TRADER CHOOSE ANOTHER BROKER CAUSE LQDFX IS TRASH!!! I GOT THE EMAILS TO PROVE IT. They want you to lose your money, they dont want good traders who actually know what they're doing!!
4 traders have found this review helpful
Dear Visionary_Trader86,
Thank you for taking the time to post this review.
Unfortunately, we are unable to look into your claim as you have chosen not to provide us with any details.
Please provide us with your account number, so we can first identify you as a client and then take the necessary steps in order to investigate your claim.
Best Regards,
Mark
Official Representative
Thank you for taking the time to post this review.
Unfortunately, we are unable to look into your claim as you have chosen not to provide us with any details.
Please provide us with your account number, so we can first identify you as a client and then take the necessary steps in order to investigate your claim.
Best Regards,
Mark
Official Representative
Impossible to withdraw
Service use: Live
Length of use: 6-12 Months
I think my experience would help many people before they make the same mistake I've made. When I deposited my money I did it with a prepaid card (mastercard) which they accept without any advice. But when the card expired and I bought a new one from the same bank...LQDFX said I should prove that both card were issued by the same account and related with the same bank account.
Problem is... a prepaid card is not a credit card, so it isn't related to a bank account that's why they call it "prepaid crd" because you have to refill manually with money from any bank account you have.
My bank manager said he can only give me documents, contracts and statements to prove I'm the owner of both cards and the new one is issued by the same institute.
None of these documents solve the problem and customer service still repeat that if I'll have to make a withdraw it will go on my old card (which doesn't exist anymore).
I also asked for a wire transfer but it's a process unavailable for them (whaat!???)
Maybe they don't understand the difference between a simple prepaid card and a credit card linked to a bank account. They don't accept the new card as my new method of payment with them. So I can't withdraw my money and that's all.
Maybe they have to alert their customers before accepting prepaid cards.
So beware of LQDFX and they customer service, they repeat the same words and ask you to do the same procedure without listening what you are really talking about.
They gave me no solutions to this problem and I''ve practically lost my money I presume.
Problem is... a prepaid card is not a credit card, so it isn't related to a bank account that's why they call it "prepaid crd" because you have to refill manually with money from any bank account you have.
My bank manager said he can only give me documents, contracts and statements to prove I'm the owner of both cards and the new one is issued by the same institute.
None of these documents solve the problem and customer service still repeat that if I'll have to make a withdraw it will go on my old card (which doesn't exist anymore).
I also asked for a wire transfer but it's a process unavailable for them (whaat!???)
Maybe they don't understand the difference between a simple prepaid card and a credit card linked to a bank account. They don't accept the new card as my new method of payment with them. So I can't withdraw my money and that's all.
Maybe they have to alert their customers before accepting prepaid cards.
So beware of LQDFX and they customer service, they repeat the same words and ask you to do the same procedure without listening what you are really talking about.
They gave me no solutions to this problem and I''ve practically lost my money I presume.
3 traders have found this review helpful
Dear rebooting84,
Thank you for your review.
As our back-office department has already explained to you via email, card withdrawals always take priority as per the company’s Terms & Conditions by which the clients agree to abide before opening an account with LQDFX.
Since your deposits were made with a card that is no longer valid, our Compliance department requires a confirmation letter from the bank stating this fact.
As you have informed us, your bank was unable to provide you with this letter, therefore we asked for a confirmation via email, as to be able to allow you to withdraw by another method.
Under no circumstances does LQDFX holds any client’s funds or refuses to process a withdrawal. However, sometimes it requires some additional documentation, due to the very strict anti-money laundering procedures followed to ensure the client’s security of funds.
We believe that everything has been explained to you thoroughly during your last communication with our Back-office department and the issue has already been resolved.
Regards,
Mark
Official Representative
Thank you for your review.
As our back-office department has already explained to you via email, card withdrawals always take priority as per the company’s Terms & Conditions by which the clients agree to abide before opening an account with LQDFX.
Since your deposits were made with a card that is no longer valid, our Compliance department requires a confirmation letter from the bank stating this fact.
As you have informed us, your bank was unable to provide you with this letter, therefore we asked for a confirmation via email, as to be able to allow you to withdraw by another method.
Under no circumstances does LQDFX holds any client’s funds or refuses to process a withdrawal. However, sometimes it requires some additional documentation, due to the very strict anti-money laundering procedures followed to ensure the client’s security of funds.
We believe that everything has been explained to you thoroughly during your last communication with our Back-office department and the issue has already been resolved.
Regards,
Mark
Official Representative
rather good
Service use: Live
Length of use: 6-12 Months
Rather good. and fair spreads and commissions. Seems good broker. Deposits and withdrawals are also ok.
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Frequently Asked Questions
Is Lqdfx safe or regulated?
LQDFX is a Marshall Islands company and not regulated with any government agency.
Checking whether if LQDFX is regulated or not is a start to get to know this company, another good way to know more about the company is to read the unbiased traders review on ForexPeaceArmy. https://www.forexpeacearmy.com/forex-reviews/13035/lqdfx-forex-brokers.
Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.
Additionally, we'd recommend to check recent LQDFX community discussions: https://www.forexpeacearmy.com/community/tags/lqdfx.
Does Lqdfx trade Crypto?
At this moment LQDFX doesn't offer Cryptocurrencies to be traded.
LQDFX right now offers the access to the following assets:
- Forex Currency Pairs
- Precious Metals
- Commodities
- Stock Indices
Is LQDFX a good broker?
First of all LQDFX is not regulated by any government agency.
Secondly LQDFX is registered in Marshall Islands with a very general office address.
Most importantly read the unbiased traders reviews on ForexPeaceArmy to understand whether LQDFX is good or not. https://www.forexpeacearmy.com/forex-reviews/13035/lqdfx-forex-brokers.
Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.
Additionally, we'd recommend to check recent LQDFX community discussions: https://www.forexpeacearmy.com/community/tags/lqdfx.
Service use: Other
Length of use: 3-6 Months
Thank you very much for taking the time to post this review.
We are happy to read your positive feedback, it reaffirms the hard work we put in every day!
Please let us know if we can be of any assistance.
Kind Regards,
Mark
Official Representative