June 2018: There is a second FPA Traders Court guilty vote against this company. The FPA recommends an extreme caution dealing with AXNFX until this issue is resolved.
January 2018: There is an FPA Traders Court guilty vote against this company. The FPA recommends a high degree of caution dealing with AXNFX until this issue is resolved.
AXNFX is a forex broker. AXN FX offers the MT4 and MT4 Mobile forex trading top platform. AXNFX.com offers over 60 forex currency pairs, indices, shares and commodities for your personal investment and trading options.
I have not received a single cent until today (04/10/2018). Why you are not ready to send me a copy of bank transfer details as attachment to my email?. When I contacted my bank, they said the transaction ID provided by AXNFX is not matching. AXNFX provided only transaction ID not the bank transfer details. From this I understand that your main intention is to cheat people. You did not produce a trade license copy at the time of on line registration and I did not sign your trading policy as well.
Since AXN FX is NOT a licensed broker. This means there are no regulatory bodies that monitors your activities.
You have no right to say that “loss would not be credited" It is not " loss amount" rather it's my investment and I have the right to get it back.
You did not give any trading transaction details until now. You must give a copy of my Forex trading transaction details immediately.
Refund my capital investment US dollar 10900/- asap.
Rajeevanunni
Sep 24, 2018 - 1 Star AXNFX is a Cheating Broker and don't fall and invest by listening their cunning words. Whenever they call please add their number in to spam number. So that you can escape from them otherwise they will convince you and make investment from you and will give loss by doing false trading and to recover this loss they will again ask to invest more money and they will wipe out that money also.....so guys don't pick calls from AXNFX.com
I have invested US Dollar 10900/- excluding profit of US Dollar 2590/- For the past 4 months I’m behind them to get back my deposit. Neither they are not ready to pick up my call nor respond my email. Just remember few employees name to whom I did the conversation and very careful these people. I really do not know this is their real name or fake name.
A, Akshara Menon
b. Aryan Kann
c, Avinash
d, Diya Mishra
They will talk nicely with cunning words and put you in deep trouble and you will never come up. Take extra precaution with these people. They are unscrupulous people
1, they won’t provide their official address or phone or whats app no.
2) They accept payments through many payment systems available on internet. But withdrawal is processed through hard copy of withdrawal form to be filled and mailed and then NEFT is processed manually. It takes much days to complete one withdrawal.
Please refund my capital investment US dollar 10900/- till date I have invested in you company.
Otherwise I will go legally to public prosecution
Rajeev
Reply by AXNFX submitted Sep 27, 2018 Hello Rajeevn Sir,
We extremely apologies on the delay response.
The relevant issue was escalated to the relevant department and it has been reviewed and it was noticed that operations team was trying to reach you out few days back but unfortunately the calls we’re not able reach you at that moment.
Below explained on your complain raised to us:
1. The withdrawals process has norm time of 5-7 working days. (as soon as the withdrawals is sent the compliance team reviews if your documents are approved, if any discrepancies the transactions would be on hold)
2. The team was trying to reach you out several times, but unfortunately your number was blocked.
3. Even after the withdrawals was approved, there was a charge back raised to us through bank. (hence this was reason why the fund where hold again, in order to verify on the issue)
Sir, we would like to clarify you that we do not have any intention of holding your funds, as for us customer service is what matters and that is our priority indeed. We do understand that the relevant Accounts Manager has not followed up properly (Please be noted that relevant Account manager has been taken with disciplinary action and would take care as per the company policy).
In order to clarify these issues we would like to have an appointment on call back, so that we could sort out your issue within 5 working days.
On any concern or issues you can directly reach out to the support team, we would take up your request with top priority.
Thanks & Best Regards,
Abby. M