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Rather strange I thought, however, considering I have never had any serious issue with their services and I have been a long-time customer, and seeing as there have only been five Reviews left here, I suppose I can happily oblige myself for five minutes of my precious time.
I have used RebateKing FX services for over a year. I can't recall exactly when I moved my business over from CashBack Forex. At the time, I was earning referral income with CBF, however, when I discovered RKF offered a higher rebate rate I was quick to move over (the referral income was negligible, most existing traders won't change their accounts and it is difficult to gain new referrals). I soon discovered CBF and RKF are both the same company, and the reason for the higher rebate rate wth RKF is due to the lack of referral (affiliate) income.
I had used CBF services for quite a few years. I cannot recall exactly when I started, however I have been trading since 2008, and the rebates have always helped me to lower the impact of my trading losses.
I am grateful to RebateKing FX for their timely, full and honest payments. If ever a mispayment occurred (once a late payment, another time a wrong amount), CBF / RKF would always rectify this without prompting from me. They would notify me immediately, and in the case of wrong amount this was corrected as soon as possible.
I only have one area I wish they would improve upon, and that is their website back office. Unlike CBF, RKF is unclear on the rebate rate that I am receiving on my broker accounts. Is this a strategy by RKF to prevent shopping for a better rebate elsewhere? I am only miffed at them not correcting this, despite my feedback in the past. I have always valued openness and transparency, and that has always been why I liked CBF / RKF. I hope they can improve their back office offering in the future.
Thank you for reading my Review. I hope it was useful to you.